Accenture Walk-In International Voice Technical Support (Networking) On 13-30 June 2016 @ Bangalore

Deal Score0
Company Name    Accenture
Company Website
Experience       0 to 3 Years
Salary  INR 1,75,000 – 3,50,000 P.A
Qualification   B.E and
 Job Role  International Voice Technical Support (Networking)
Skills Networking skills
Job Location Bangalore, Karnataka
Job Type  walk-in
walk-in Date 13 to 30 June 2016
walk-in Time 10 AM to 4 PM

About Company:

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions-underpinned by the world’s largest delivery network-Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 373,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.

Description :

Responsibilities :

  • Receive orders to plan network completion.
  • Gather information from different sources and create planning packs
  • Coordinate with different departments, 3rd party vendors and contractors to ensure quick and efficient  completion on network plans as the customer requirements
  • To work productively whilst maintaining exceptional quality standards, in line with team targets
  • To ensure full compliance with the Data Protection Act and subsequent amendments
  • To contribute to the team learning through open and regular communication.
    Adhere to all company or departmental policies and procedures (personnel and operational)
    Ensure that product, technical, operational and customer knowledge is maintained at business requirements
  • To minimize customer complaints and escalations by providing exceptional service.
  • To ensure that all technical issues (spikes) are reported to your team leader.
  • To demonstrate a positive working attitude at all times
  • To be responsible for your own personal development and highlight any development needs to your Team Leader
  • Perform other duties commensurate with the post

Eligibility :

Bachelors Degree any subject (Highly Desirable) (Including B.E and
Undergraduate any subject (With technical support experience)

Desired Experience :

  • 0 to 3 Years
  • Fresher from Basic Networking skills
  • UK/US tech help desk experience (Highly Desirable)
  • UK/US General customer service experience (Desirable)

Key Skills : Technical Support, Troubleshooting, International Voice, Networking, Network Support, Customer Support, Callcenter, Voice Process

Skills and Experience :

  • Basic networking skills
  • Proficient in network connectivity troubleshooting, TCP/ IP, Dial-up, Token Ring, Ethernet, LAN/ WAN
    Understanding of operating systems, Windows 2000/ NT/ XP configuration options and troubleshooting
    Ability to identify basic hardware parts and aware of basic hardware and Network concepts
  • Awareness of basic networking concepts and technologies
  • Call Centre experience (Voice)
  • PC Literate
  • Problem solving
  • Excellent standard of written English
  • Excellent time management and multitasking skills

Walk-In Date(s) : From 13th to 30th June 2016

Walk-In Time : 10 AM to 4 PM only

Walk-In Venue :

Accenture Services,
IBC Knowledge Park, No.4/1 bannerghatta Main Road,
Bangalore – 560029

Contact Person : Deepika B V (HR)

Contact Number : +91-80-39163002

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