“GENPACT INDIA” | ‘Technical Voice & Customer Voice’ | Walkin On 4th Dec to 22nd Dec @ Hyderabad

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Company

GENPACT INDIA

Qualification

Any Graduate

Experience

1 to 5 yrs.

Salary

1,25,000 – 4,50,000 P.A.

No of Openings

800

Work Location

Hyderabad

Job Description

Hiring Experienced candidates for Technical Support and Customer Support Process.

  • Should have basic understanding of troubleshooting,desktop support,MS Office.
  • Should be flexible to work on e-mails and calls both.
  • Ability to handle Customers query and resolve issues asap as per Standard Procedure.
  • Respond to customer inquiries and problem escalations.
  • Provide phone support to troubleshoot and resolve technical issues and other internet related issues.
  • Maintain a thorough understanding of process and policies.
  • Demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement
  • Previous experience in a customer service role on Phone / Email / Chat channels is preferred.
  • Excellent communication skills required.

Any Graduate can apply,Under-Graduates are eligible.

Job Location- Hyderabad

Shift Timings –24/7 Shifts,Any 9hrs shift

Interested Candidates can contact HR :  Zakia @9908173486 to Schedule the Interview.

Point of Reference/Contact Person : Zakia Begum

Address

  • Time:From 11AM-2PM.
  • Venue: (3FB-B4) 14-45 IDA Uppal, Opp NGRI, Habsiguda, HYDERABAD, Andhra Pradesh – 500001,India

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