Home » Freshers Jobs » “Tech Mahindra” | ‘Technical support associate’ | Walkin On 15th Dec to 19th Dec @ Hyderabad

“Tech Mahindra” | ‘Technical support associate’ | Walkin On 15th Dec to 19th Dec @ Hyderabad

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Company: Tech Mahindra

Qualification : Any graduate

Experience: 0 to 4 yrs.

Salary: 2 Lakhs per annum plus incentives

No of Openings: 25

Work Location: Hyderabad

Job Description

Job description:

>Answer calls and assess customer’s technical support needs

>Provide 1st level technical support or basic operations using documented procedures and available tools ·

>Resolve customer issues, or escalate when necessary ·

>Follow-up on issues and inform customer about the status·

>Log issues and all customer contacts into the customer database, translate end-user business needs into working solutions and provide technical resolutions ·

>Provide system administration or product support ·

>Support other team members on difficult calls ·

>Participate in process improvement initiatives
Address

 

Time: From 10:00 AM to 3:00 PM

Venue: 203 A,Take road/lane adjacent to Omega hospital , MLA Colony, near AdAge Office lane , Near D Srinivas MLA House,Banjara Hills, Road no.12

Contact

Posted by: Fatima

Telephone: 04065144194,9394554514

 

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