Company : Wipro BPS Limited
Skills : Good English Communication.
Experience Required : 0 – 4 Year(s)
Job Location : Kolkata
Job Description :
• International Voice Hardware Support & Customer Service Process
• Troubleshooting & Remote Support to International Clients over the phone
• Handling technical queries & repair of IT Hardware devices & Networking Solutions (Internet, LAN, WIFI, Router etc.)
• Inbound premium opening (No Outbound Scam or Sales)
• Candidate should possess excellent communication skills in English with ability to manage customer conversation ensuring confidence, clarity and ability to build rapport for Voice Process
• Candidates should be ready to work 5 days/week with 2 Week Offs (rotational)
• Should be flexible to work in Night Shifts, as per business requirement.
Walkin Date : 12/18/2014 – 12/20/2014
Walkin Time : 11:00 a.m – 04:00 p.m
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