Company : MAVEN INFOTECH PVT LTD
Skills : Excellent communication skills in English (verbal & written).
Experience Required : 6 – 8 Year(s)
Job Location : Rajarhat Kolkata
Job Description :
Desired Skills and Experience
• Bachelor’s Degree or other related major or equivalent relevant work experience in International BPO required.
• 3 years related operations experience required, inclusive of at least 2 years supervision experience. 4 years related operations experience preferred.
• Prior management experience in International call center environment within the Business Process Outsourcing industry is desired. Knowledge, Skills, Abilities &
• Strong knowledge of call center operations.
• Basic understanding of financial reports and forecasting.
• Ability to motivate and inspire a group of employees to achieve performance goals
• Ability to analyze processes and develop valid solutions to resolve issues at hand.
• Ability to address all concerns in a consistent and fair manner
• Ability to interact with all levels of management and non-management personnel
• Ability to prioritize and organize work in a multitasked environment.
• Ability to maintain the highest level of confidentiality.
• Proficient personal computer skills including Microsoft Office.
• Excellent interpersonal, written, and oral communication skills
• Excellent judgment, reasoning, and problem solving skills.
• Should have handled a team of 3 TL’s or assistant Process Manager
Pick up and drop facilities
5 days working, rotational shift
Salary is not a constraint for the right candidate
PALLABI BOSE (HR)- 9830933443
Or you can also contact at the below given numbers
9830933443,9038762161,8697657486,9163139487, 9830933553,, 9830531292, 9883011122
Walkin Date : 12/18/2014
Walkin Time : 10:00 a.m – 04:00 p.m
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