“Amazon” | ‘Service Specialist’ | on 12/19/2014 – 12/20/2014 @ Ludhiana

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Company : Amazon

Skills : team lead

Experience Required : 2 – 5 Year(s)

Job Location : Ludhiana

Job Description :

The candidate should have the ability to work in an environment with minimal supervision, problem solving skills and capability to influence multiple external and internal stakeholders. The candidate should be comfortable interfacing with technology systems and be able to analyze data and gather actionable conclusions. Operating in a rapidly changing environment will require the candidate to be comfortable dealing with ambiguous, new and challenging situations. The role will require considerable local travel.

Role and Responsibilities:

Schedule and assign cataloguing requests to the team to optimize for maximum productivity
Manage daily/weekly reporting of the services team
Understand products and services offered by Amazon and correctly use Amazon systems to support retailers build their online catalog on Amazon.in
Lift retailer capabilities by providing services such as product cataloging (writing product descriptions), imaging and labeling of products enabling integration with Amazon platform
Train retailers to become self-sufficient
Help retailers ship products by providing shipment creation services
This position is based out of Ludhiana, India and will require travel to retailer locations within city.

Prior Experience and skills:

Bachelor’s degree is required
Min 3 years of experience in a results-oriented environment with external customer interaction
Excellent written and oral communication skills in English
Experience in product catalog building or imaging is desirable
Experience working with SME retailers would be an advantage
Experience with e-commerce, retail, advertising, or media would be an advantage
Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment
Proficiency in MS Excel is required
Familiarity with navigating the internet
Ability to speak the local language is desirable

Walkin Date : 12/19/2014 – 12/20/2014

Walkin Time : 09:00 a.m


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