Unisys is a worldwide information technology company. We provide a portfolio of IT services, software, and technology that solves critical problems for clients.
We specialize in helping clients secure their operations, increase the efficiency and utilization of their data centers, enhance support to their end users and constituents, and modernize their enterprise applications. To provide these services and solutions, we bring together offerings and capabilities in outsourcing services, systems integration and consulting services, infrastructure services, maintenance services, and high-end server technology.
This is a service desk job requiring good communication skills and working knowledge of computers and mobile devices.
Core job functions involve answering customer calls / emails / chats, collect client information, resolve technical issues and record the interaction during call management systems.
The role also involves interactions with clients, delivery managers, immediate managers and other team members to ensure timely resolution of an issue and a high level of customer satisfaction.
We offer global 24×7 three shift operations with excellent benefits and an international working environment where you can build your skills to take you to the next level.
Benefits include, shift allowance, incentive, transport, health/ medical benefits, and paid time-off.
We have a robust training program and are an equal opportunity employer committed to workforce diversity.
Unisys Global Services India,
135/1 Residency Road,
Opp to Bishop Cottons Boys School,