“Tech Mahindra” | ‘Domestic Telecom Semi Voice Backend Process’ | 12/31/2014 – 01/03/2015 @ Chennai

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Company : Tech Mahindra

Skills : Backend Process, Customer Support, Customer Support Associate, Domestic Telecom Back Office Process

Experience Required : 1 – 3 Year(s)

Job Location : Chennai

Job Description :

Eligibility :
Any Graduate

Excellent written & verbal communication skills in English & Tamil or Telugu or Malayalam or Kannada (English + Any 1 Regional Language)
Should have minimum 1 year of work experience in any industry (service certificate / experience letter is mandatory)
Role is to provide e-mail correspondence support to Customers along with Close Looping & Service Request Closure as and when required
Work Location is Tech Mahindra, Near Ambattur Telephone Exchange, Ambattur, Chennai

Skill Set:

Relevant Experience in written communication / email processes in any industry
Good comprehension & interpretation skills to understand customer issues / complaints and respond in accordance
Adaptive, ready to learn, contribute and deliver consistently under pressure
Good interpersonal skills, including the ability to deal with people from a wide range of backgrounds, ages and temperament
Excellent skills on MS Word & Excel
Good Typing Speed
Customer Oriented bent of mind with good analytical skills

Mandatory :

Good Written and verbal communication skills
Should have valid service certificates / experience letters of previous employments

Walkin Date : 12/31/2014 – 01/03/2015

Walkin Time : 10:00 a.m – 04:00 p.m


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