Company : Swagatham Resource Management
Skills : Networking, Linux, oracle, SQL
Experience Required : Freshers
Job Location : Chennai
Job Description :
Designation : NOC Engineer
Preferred candidates : BE/ B. Tech computer science with excellent communication skills.
Salary : 2.5 Lac Pa
We are looking for a Support Engineer to help provide 24x7x365 support for the networks, systems and applications used to deliver a variety of services to our customers.
Monitor all aspects of the global infrastructure, providing first tier trouble-shooting and problem escalation.
Accurately evaluate the severity of an incident to provide event notification and status to the right audience. Coordinates the resolution of system events across multiple functional teams to ensure timely resolution of the issue.
Strong in the use of UNIX/ Linux -based operating systems and Oracle SQL; shell/Perl scripting capabilities are highly desirable
Excellent application troubleshooting (root cause investigation) where one can easily correlate system, network, DB and application issues. Having in depth application support engineering role would be a plus!
NOC experience with a sense of urgency/meeting customer SLAs. This would entail monitoring alerts, following the runbook, ticket handling and coordinating with other Ops members if the issue cannot be contained in the NOC. Proactive in finding solutions on new or recurring technical problems and process issues.
ITIL/process oriented and ability to write runbooks (Documentation skills)
We are recruiting for MNC chennai location , terms and condition apply
Walkin Date : 01/07/2015 – 01/12/2015
Walkin Time : 10:00 a.m – 01:00 p.m
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