“Dell International Services India Private Limited” Voice Process On 6th Jan to 31st Jan 2015

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Company : Dell International Services India Private Limited

Qualification : Any Graduate

Experience : 0 to 2 yrs.

Work Location : Chennai

Job Description

Job Title: Customer Care Sr. Representative
Experience: Freshers (0-2 years)

Role Responsibilities:
Placing calls to the insurance companies to verify patient’s health insurance eligibility/benefits and verification/notification of authorization
Document the outcome of the call and analysis as per the requirement being trained on.
Taking action based on the call outcome/analysis as per instructions provided
Adhering and achieving to ramp up targets.
Regular Attendance.
Work closely with the team leads and quality resources to deliver SLA.
Apply the training knowledge to the day to day work

Job Requirements:
Should be open to work in night shifts in a 24×7 environment
Should have excellent communication skills in English.
Graduate with 0 to 18 Months of work experience.

Education Qualification:
Any Degree without standing arrears

Dell International Services,
DLF IT Park, 1/124, Shivaji Gardens
Block 7 , 2nd Floor
Moonlight Stop, Ramapuram,
Mount Poonamallee Road,
Manapakkam, Chennai – 600089

OR

Dell Business Process Solutions,
Ambit IT Park, 3rd Floor,
32A & B, Industrial Estate,
Ambattur,Chennai – 600058

Contact Person: Ragassiya Menon

Address

  • Time:From 10 am
  • Venue:Dell Business Process Solutions, Ambit IT Park, 3rd Floor, 32A & B, Industrial Estate, Ambattur,Chennai – 600058

Contact

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