“Serco BPO PVT. Ltd” | ‘ Exclusive Team Leader Drive’ | 01/12/2015 – 01/13/2015 @ Hyderabad
Company : Serco BPO PVT. Ltd
Skills : Quality Standards Team Leading
Experience Required : 5 – 8 Year(s)
Job Location : Hyderabad
Job Description :
Roles and Responsibilities:
Manages day to day operations of the process and leads a team of approx 15-20 members.
Drives delivery as per the quality standards.
Ability to proactively identify gaps, report on quality trends, make recommendations for improving and enhancing the existing framework / process.
Needs to work very closely with client to proactively understand business needs and solutions to anticipated issues.
Increase effectiveness of staff and tools by recognizing opportunities for development and proactively creating new systems and structures
Walkin Date : 01/12/2015 – 01/13/2015
Walkin Time : 09:00 a.m
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