Company : Tech Mahindra
Skills : Solaris Admin, Unix, Unix Sun Solaris 10 Server Support, ZFS filesystem management, UNIX, Wintel ser
Experience Required : 3 – 8 Year(s)
Job Location : Pune
Job Description :
To work as part of Server support team providing full operational support for UNIX and Wintel servers across multiple Dev, Test and Pre Production environments
Unix Sun Solaris 10 server support
Troubleshooting solarisvirtulise environment.
Managing and troubleshooting CDOM/GDOM,
Managing and troubleshooting solaris zones ,& containers.
ZFS filesystem management and troubleshooting.
Zpool Snapshot management, backup and recovery.
To Monitor performance issues on Servers & perform health checks.
To Investigate cause of unexpected server crash, service crash and provide RCA &one time fix, as and when required.
Managing & troubleshooting Solaris process, daemon failures, server heartbeat failures, interface failures, hardware failures, filesystem&filesystem space issues
Troubleshooting interface failures, connectivity/ network issues.
OS installation, upgrade ate troubleshooting. OS service pack/patches installation.
Third party tools installation as per guidelines.
Support to storage and database teams in terms of labelling the attached LUNs and disk map configuration.
Vendor coordination for replacement of faulty hardware.
Providing problem diagnosis and resolution liaising with suppliers and customer/developer groups where appropriate; may be required to provide on call emergency support.
Validating, suggesting implementation steps & order of steps and implementing RFCs.
Raising, Handling and Resolving Incidents & Work order through HPOV and NetCool Omnibus.
Bridge Clarify & HP Open View tool for Incident, Problem and Change Management.
Create and maintain Knowledgebase and central repository for information sharing.
To be responsible for meeting the system availability targets defined in the Service Level Agreement
Very good Knowledge, understanding & hands on experience of Solaris Virtualisation. (CDOM/GDOM, zones, containers).
Good understanding and hands on experience of ZFS filesystem management and troubleshooting.
Good working knowledge of different SUN server hardware. (V210, 240, 440, 890, M4000. T5220, T6340 etc)
Experience of Sun storage management would be useful.
Knowledge of Basic Windows Administration..
Working experience of SQL server will be an added advantage.
Good Knowledge of ITIL framework
Knowledge of hardware monitoring tools is an added advantage
Good communication skills ability to communicate activities to a non-technical and technical audience
Any prior knowledge of Clarify or HP Service desk would be useful as these products are heavily used within the supported environments.
Walkin Date : 01/18/2015
Walkin Time : 09:00 a.m
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