Home » Experience Jobs » “walkin for Voice BPO”:”GENPACT INDIA”:on ’16th jan’:hyderabad

“walkin for Voice BPO”:”GENPACT INDIA”:on ’16th jan’:hyderabad

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Company Name : GENPACT INDIA

Skills Required : BPO and ITES ITES and BPO and KPO Voice Support Customer Support Technical Support Fresher Voice BPO

Experience Required : 0 – 5 Year(s)

Job Location : Hyderabad

Walkin Date : 16 January 2015

Walkin Time : 10:00 a.m – 04:00 p.m

Job Description :

#  Should have basic understanding of troubleshooting,desktop support,MS Office.

#  Should be flexible to work on e-mails and calls both.

#  Ability to handle Customers query and resolve issues asap as per Standard Procedure.

#  Respond to customer inquiries and problem escalations.

# Provide phone support to troubleshoot and resolve technical issues and other internet related issues.

#  Maintain a thorough understanding of process and policies.

#  Demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement
Previous experience in a customer service role on Phone / Email / Chat channels is preferred.

#  Excellent communication skills required.

Any Graduate can apply, Under-Graduates may also be considered

Walkin Venue :

YWCA, Besides St. Andrews School, West Marredpally, Secunderabad

Job Details


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