(Freshers / Experienced) Walk-In : Pooled Off-Campus : BE / B.TECH : 2012 / 2013 / 2014 Passout : Associate – Technical Operations @ Chennai (Tamilnadu)
Greetings to fresherstask.com from Placement Team of ‘Saveetha Engineering College’ ! We are organizing a Pooled Off-Campus event for the company ‘IBM’. The event details are as mentioned below:
Job Position : Associate – Technical Operations
Job Category : IT | Technical Support
Walk-In Location : Chennai, Tamilnadu
Job Location : Based on business requirement the posting can be in any location within India
Qualification – Eligibility Criteria : (Mandatory)
# BE/B.TECH – 2012, 2013, 2014 BATCH ONLY – 65% NSA WITH DEGREE AND EXPERIENCE
# 16 years professional graduation (BE/B.TECH) with 65% aggregate in your Highest Qualification
Desired Experience : 0 to 23 Months
Key Skills :
# Windows/ AIX/UNIX/Linux/Oracle/SQL/DB2/DBA/VMWARE/Console Ops/Intel/Storage/Batch Ops/Data Engineering/IBM SAN/Service Co-ordinator/WAS
# Basic knowledge on IT Infrastructure services
# Good Communication skills
# Willing to work in shifts (24/7) – Night shifts included.
About the Business Unit :
# We are hiring for: Strategic Outsourcing SO brings together all of IBM’s worldwide service delivery capabilities for Strategic Outsourcing with strong local and regional management teams supported by a set of key global competencies.
Job Description :
# Support problem and change tickets for client support operations (e.g. storage systems or server) for work involving problem determination and implementation of changes to hardware, software, applications or network systems. These tasks are not standardized and require independent thought and problem solving to resolve. Interaction with other teams is often required to solve issues.
# Work to standardize repeatable tasks and steps across multiple accounts. This may require creating documentation or scripts that can be used to solve the same problem in the future.
# Team members participate once or more a day in cadence discussion on team performance. These meetings are typically led by the primary pool manager or Dispatcher. They discuss issues or challenges, and receive trouble-shooting input /advice from other team members. They may also discuss team performance trends. Primary pool team members may also separately interact and exchange information with members of cross-pool teams.
# Implement medium to complex product upgrades and/or medium to complex security compliance corrections without assistance.
Selection Process :
1. Aptitude Assessment Test (Online)
2. Communication Assessment (In-Person)
3. Interview – Technical and PDM (In-Person)
Please Carry below documents (mandatory) – original and one set of photocopies :
# Updated Resume – Multiple Copies
# A printout of this ChetanaS job posting
# Government Photo ID Proof (Passport/PAN-Card/Aadhar-Card/Voter-ID/Driving-License)
# Passport Size Photograph
# Education all year mark sheets for the highest degree attained / pursuing
# Education degree certificate (if course is completed)
# If previously employed: Offer letter or Latest revision Letter and Relieving letter/ Service Letter
# Valid Indian work permit (if applicable)
Note: You can mention the reference as ‘fresherstask.com’.
Walk-In Date : On 5th February 2015 (Thursday)
Reporting Time : 9.00 AM sharp
Walk-In Venue :
Saveetha Engineering College,
Landmark: Near Queens Land
Contact Person : HR