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TE Connectivity India hiring Customer Service Associate Jobs in Bangalore

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Company : TE Connectivity India Private Limited

Company Profile:
TE Connectivity (NYSE: TEL) is a technology leader that designs and manufactures the electronic connectors, components and systems inside the products that are changing the world – making them smarter, safer, greener and more connected.

Website : www.te.com

Job Role : Customer Service Associate

Eligibility : Any Graduate

Experience : Freshers

Job Location : Bangalore

Job Description:
# Under general supervision, the Order Entry Associate is responsible for acurately transcribing paper/fax and EDI (electronic data interchange) customer purchase orders into TE SAP system.
# The position also receives request for quotations from customers and processes the same using TE SAP system.
# The executive is also responsible for making modifications to orders based on customer requirements.
# Secondary objectives of this position include update customer websites and portals and other administrative tasks as assigned.

Job Responsibilities:
# Transcription and entry of paper/fax customer purchase orders into TE SAP order management system.
# Completely and accurately enter all relevant purchase order data elements including part numbers shipping and billing information, and any special instructions.
# Orders are to be created per documented work instructions.
# Manage all system alerts and ensure all data elements have properly mapped from the customer transmission to TE SAP system.
# Receive inbound quotation requests from customer and sales. Generate standard quotes using TE SAP System. Send quotes via email to customers and sales.
# Support of e-commerce systems including forecasting customer demand, update customer website with information and reports generated from TE SAP System.
# General administrative support including fax dispatch and routing (from Faxcom servers), PO Scanning and Indexing, SAP and BI report generation as required.

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