HCL hiring Associate/Senior Associate Freshers Jobs in Chennai on 9th February 2015

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Company Name: HCL

Qualification: Any Graduate

Experience: 0 – 2 Years

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Job Location: Chennai

Job Role: Associate/Senior Associate

Salary: Best In The Market

Industry: ITES/BPO

Job Description:
# Provides Technical Assistance and resolve the end customer issues as per defined SLA.
# Able to work independently and efficiently to meet SLA
# Able to promptly answer support related email, phone calls and other electronic communications and meet the quality
# Attendance/Login Hours/Unscheduled Leave/SLA targets as per defined by the process
# Improving skill level through Self development / nominating training programs
# Meet the defined Quality Scores. Innovation & Process Improvement
# The individual should be able to work effectively in a team whilst enthusing others to do the same for achievement of common goals of the team
# To consistently meet or exceed CSAT parameters as defined for the process.

Required Candidates Profile:
# Freshers or Minimum 1 year experience in any BPO. Preferably work experience in WFM.
# Qualification : Any Graduate
# Good Communication Both Verbal and Written skills
# Candidate with good Analytical & Logical Thinking

HCL Walk-In Details:

Walk-In Date: 9th February 2015

Interview Timing: 10 AM to 3 PM

Interview Venue:
HCL BServ Office
107,WSS Towers,
Harris Road,Pudupet,
Chennai 2 ( Near Casino Theatre)

 

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