Voice Process@Dell International Services India Private Limited,Chennai
Dell International Services India Private Limited
0 to 2 yrs.
Job Title: Customer Care Sr. Representative
Experience: Freshers (0-2 years)
Placing calls to the insurance companies to verify patient’s health insurance eligibility/benefits and verification/notification of authorization
Document the outcome of the call and analysis as per the requirement being trained on.
Taking action based on the call outcome/analysis as per instructions provided
Adhering and achieving to ramp up targets.
Work closely with the team leads and quality resources to deliver SLA.
Apply the training knowledge to the day to day work
Should be open to work in night shifts in a 24×7 environment
Should have excellent communication skills in English.
Graduate with 0 to 18 Months of work experience.
Any Degree without standing arrears
Dell International Services,
DLF IT Park, 1/124, Shivaji Gardens
Block 7 , 2nd Floor
Moonlight Stop, Ramapuram,
Mount Poonamallee Road,
Manapakkam, Chennai – 600089
Dell Business Process Solutions,
Ambit IT Park, 3rd Floor,
32A & B, Industrial Estate,
Ambattur,Chennai – 600058
Contact Person: Ragassiya Menon
Time: From 10 am
Venue: Dell Business Process Solutions, Ambit IT Park, 3rd Floor, 32A & B, Industrial Estate, Ambattur,Chennai – 600058