Walkin IBM India – Technical Support Associate – NCR |on 18th February 2015

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Job Description
*Providing Voice Support to IBM Internal End Users and External *Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls regarding technical issues for end users.
# Remote Infrastructure support delivery
# Resolve routine customer problem

Shift Required:
# Candidates applying and selected for the job will be expected to work in night shifts. Shifts will be 24×7 in nature and can vary depending on geographies supported

Interview Date/Day :   18th Feb ’15 /Wednesday

Venue Details: IBM India Pvt. Ltd,

Tower B, 11th Floor ,Unitech Cyber Park,Sector 39 , Gurgaon
Nearest metro Station – Huda City Center


SEZ Seaview Developers Limited , First Floor Tower -2
Plot No 20 & 21
Sector 135 Noida UP
Landmark – Metlife Building

Nearest metro station – Botanical Garden

Interview Time: 11AM to 4PM

https://jobs3.netmedia1.com/ cp/faces/job_search

MANDATORY DOCUMENTS Required at the time of interview:

  • Updated Resume
  • Photo Id proof (PAN Card or Passport or Voter’s Card or Driving License or Adhar card) Original

IBM India Recruitment Team

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Salary: INR 2,50,000 P.A
Industry: IT-Software / Software Services
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Associate/Senior Associate -(Technical)
Role: Associate/Senior Associate -(Technical)
Keyskills: Technical Support, tech support, technical support executive, technical support engineer, helpdesk, fresher, BPO, voice process, international call center, call center, voice, international bpo

Desired Profile
Skills Required:

# Understanding of Operating Systems
# Browser Support – Internet Explorer/Google Chrome etc
# Strong computer knowledge and trooubleshooting skills
# Excellent oral and written communication skills
# Excellent Customer Service Orientation
# Neutral accent

Shift Required:
# Candidates applying and selected for the job will be expected to work in night shifts. Shifts will be 24×7 in nature and can vary depending on geographies supported

Eligibility Criteria :
# Graduate (10+2+3), B.E/B.Tech, Post Graduates, Diploma Holders (10+2+3)
# English :Fluent

Total Experience:
0-2 Years

Education:UG -Any Graduate – Any Specialization

Company Profile
IBM has been present in India since 1992. IBM India’s solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances. IBM has been expanding its footprint in India – and has a presence in over 200 cities and towns across the country – either directly or through its strong business partner network. IBM India has clearly established itself as one of the leaders in the Indian Information Technology (IT) Industry – and continues to transform itself to align with global markets and geographies to grow this leadership position. Widely recognised as an employer of choice, IBM holds numerous awards for its industry-leading employment practices and policies. The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry.


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