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PRIZM PAYMENT SERVICES Off-Campus for BE / B.Tech as Executives @ NCR

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(Freshers) Walk-In : Pooled Off-Campus : BE / B.Tech : Helpdesk Executives @ Panipat (Haryana)

Greetings from Placement Team of ‘Geeta Engineering College’ ! We are organizing a Pooled Off-Campus event for the company ‘Prizm Payment Services Pvt Ltd’. The event details are as mentioned below:

Pool Campus Drive by Prizm Payment Services Pvt Ltd (A fully owned subsidiary of Hitachi Ltd).

Job Position : Helpdesk Executive

Job Category : IT | Helpdesk

Walk-In Location : Panipat, NCR

Job Location : Gurgaon, NCR

Compensation : 1.50 Lac PA at Gurgaon

Qualification – Eligibility Criteria : (Mandatory)
# B.Tech (Any Stream)

Desired Experience : 0 Years

Recruitment Process : GD and PI (Fluency in English and Hindi is must)

Job Description :
# Research required information using available resources
# Handle and resolve customer complaints
# Enter customer information
# Identify and escalate priority issues
# Route calls to appropriate resource
# Follow up customer calls where necessary
# Complete call logs and produce call reports
# Identify and escalate situations requiring urgent attention
# Track and route problems and requests and document resolutions
# Stay current with system information, changes and updates Skills and Personal Attributes Required
# Working knowledge in MS-Excel
# Hardware or networking knowledge will be an added advantage
# Knowledge of call center telephony and technology will be an added advantage
# Customer service experience

Please Carry below documents (mandatory) :
# Hard Copy of Resume
# Government Photo ID Proof (Passport/PAN-Card/Aadhar-Card/Voter-ID/Driving-License)
# Copy of Mark sheets and Certificates of 10th and 12th
# Copy of Mark Sheets (All Semester) and Diploma, Degree certificates of Graduation
# 3 Passport Size Photographs
# College ID Card

Note: All Students are advised to attend the interview in Formal Attire. This is a pool campus recruitment drive. There are no registration charges. Participation is absolutely FREE.

Note: Candidates without meeting given Eligibility Criteria – Please do NOT apply.

Walk-In Date : On 10th March 2015 (Tuesday)

Reporting Time : 9:30 AM sharp


Apply Now


Reference : fresherstask.com

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