HCL is a $6.3 billion leading global technology and IT enterprise comprising two companies listed in India – HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India’s original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom and package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals. The HCL team consists of over 90,000 professionals of diverse nationalities, who operate from 29 countries including over 500 points of presence in India. HCL has partnerships with several leading Global 1000 firms, including leading IT and Technology firms.
(Freshers / Experienced) Walk-In : Any Graduate / Under Graduate / Diploma : Junior Engineers – Product Support @ Chennai
Job Position : Junior Engineer – Product Support
Client : Telecom Client, UK (Voice Process)
Job Category : BPO / Call Centre / ITES
Walk-In Location : Chennai, Tamilnadu
Job Location : Thousand Lights – Greams Road, Chennai, Tamilnadu
Salary Package : 1.6 lakhs to 2.4 lakhs (Depending upon Graduate / Under Graduate / Years of Experience)
Joining Time : Immediate Joinees are preferred
Qualification – Eligibility Criteria : (Mandatory)
# Any Graduate (BE / B.Tech / Arts and Science-Any stream) / Under Graduate (2014 or previous year Passed outs) / Candidates having backlogs up to 4 papers can also apply / Diploma holders (10+2+2 only)
Desired Experience : 0 to 3 Years (Both Freshers and Experienced candidates are eligible)
Key Skills : International BPO, UK Voice, Technical Support, Product Support, ITES and BPO, Voice Process
Skills Required :
# Note 1: Excellent Communication Skills with neutral accent
# Note 2: Immediate joinees are preferred
# Note 3: Willing to Work in Night/rotational Shifts
# Note 4: Basic knowledge about networking concepts for trouble shooting for broadband related issues.
Job Description :
# Trouble shooting for Broadband related issues
# Setting up wireless connection on Laptops and Desktops.
# Connectivity issues with ops Modem, Routers, Hubs and Switches.
# Dealing with network connectivity LAN, WAN and MAN
# Checking the exchange line issues / outages / fixing appointment with the technician at UK.
Other Benefits Include :
# Opportunity to fast track career growth.
# International Standard Facilities.
# Regular Get together and other cultural programs
# Doorstep Pick-up and Drop available
# Shifts: Rotational Shift-UK Timings
# Performance Appraisal – Twice a year
# Opportunity to do MBA while working in HCL
# Career Progression Programs
# Incentive during training period
Rounds of Interview : 2 (Initial Screening, Voice and Accent round)
Please Carry below documents (mandatory) :
# Updated Resume Copy
# Photo ID Proof (Passport/PAN-Card/Aadhar-Card/Voter-ID/Driving-License/College-ID)
Note: Candidates without meeting given eligibility criteria – Please do NOT apply.
Note: PLEASE CARRY YOUR ORIGINAL DOCUMENTS ALONG WITH 2 SETS OF PHOTOCOPIES WHEN YOU WALKIN.
Walk-In Date(s) : From 18th to 20th March 2015
Walk-In Time : 10 AM to 4 PM only
Walk-In Venue :
HCL Technologies ltd,
W.S.S. Towers, #107 and 108, 1st Floor,
Harris Road, Pudupet, Mount Road,
Chennai – 2
Landmark: Near Casino Theatre
Contact Person : Sathish
Contact Number : +91-44-33410702