MICROLAND Off-Campus BE / B.Tech On 24 March 2015 @ Bangalore

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(Freshers) Walk-In : Pooled Off-Campus : BE / B.Tech : 2015 Passout : Service Desk – Engineers @ Bangalore (Karnataka)

Job Position : Service Desk – Engineer – Hardware / Network Support

Job Role : Manage the Service Desk

Job Category : IT | Service Desk | Hardware | Networking

Walk-In Location : Bangalore, Karnataka

Job Location : Bangalore, Karnataka

Compensation : Rs 2.25 LPA

Shifts : Rotational

Qualification – Eligibility Criteria : (Mandatory)
# BE / B.Tech
# Batch – 2015 Only
# Branch – CSE/ISE/ECE/EEE/TC
# Percentage Criteria: Open to all (Including candidates with a max of 4 Backlogs)

Desired Experience : 0 Years

Training Indemnity :
# Candidates will have to sign an undertaking for a min period of 15 months of continuous service, In case of candidate exit within 15 Months, they will have to reimburse the cost of training at INR. 50,000/-

Skills Required :
# Basic Knowledge on Hardware and Networking / Good communication Skills

Technologies :
# (Good to have) Basics of Networking and Microsoft OS/Office

Skills Expected :
# Good Communication competency – be able to express the problem to the stake holders, seek help, Escalate and demand support
# Knowledge of using Service desk tool
# To be able to get work done and persistent follow up till logical closure of issues
# MS Office skills and computer operations, terminologies of IT environment
# ITIL Process and quality awareness
# To have keen interest in working/supporting/managing Help desk function
# Understanding users needs and converting them into service activity

Responsibilities :
# Service Desk management role which will involve receiving in bound calls, making out bound calls, managing email box interacting with clients / users through chat services.
# Handling users and key users
# Review and follow up on action items till logical closure
# Managing process documents, monitoring process continuity in a given responsibility, managing data, working on Analytics

Selection Process :
# Company Presentation / Written Test / GD / Tech / HR Interview.

Please Carry below documents (mandatory) :
# Updated Resume – Multiple Copies

# Government Photo ID Proof (Passport/PAN-Card/Aadhar-Card/Voter-ID/Driving-License)
# Passport Size Photograph
# College ID Card

Note: Interested students should visit SVCE campus with copy of CV and a PHOTO ID proof.

Note: Students from any college with above eligibility and interest can attend the process – only first 200 students will be allowed.

Walk-In Date : On 24th March 2015 (Tuesday)

Reporting Time : 9:30 AM sharp

Walk-In Venue :
Placement Office,
Sri Venkateshwara College of Engineering,
NH-7, Vidya Nagar Cross, OFF – International Airport Road, After Yelahanka – 7 KMS towards Airport,
Bangalore
Landmark: After Yelahanka AIRFORCE STATION, Reach VIDYANAGAR junction, Take a RIGHT turn to reach SVCE campus.
Route: After YELAHANKA Airforce station, reach Hunasamaranahalli bus stop; All buses moving towards Chikkajala / International Airport will have a stop at VIDYA NAGAR cross.

Contact Person : Placement Officer

Contact Number : +91-9916775988

 

Reference : fresherstask.com

 
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