Cisco Hiring Freshers as Support Engineer 15-Apr-2015@ Gurgaon

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company : Cisco Systems Inc

Location : Gurgaon

Job Description
Key Technical Skills required:
Understanding and troubleshooting skills on:
– Routing and Switching Technology.
– MPLS and its advanced topicsL2VPN , TE etc
– Platform 7600 , GSR , ASR903 and ASR9k.

Key Responsibility of Individual:
– Individual should have the ability to drive Priority Calls (Network Down Situation) with internal and external stakeholders. Also should have the ability to deliver on time Network Problem Resolution (Restoration of services) and provide Root Cause Analysis to Customer.
– Trending Analysis relating to HW and SW defects.
– Strong presentation skills
– Deliver Training to customer.
– Work closely with Accounts team for Operational Business Review and Quarterly Business Review.
– Knowledge sharing within Team.
– Strong understanding of business impact of technology on customer network.
– Be able to articulate value-add to customer.
– Participate in Innovation and excel for business prospects.
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