Website : www.flextronics.com
Job Role : Associate Consultant
Eligibility : Bachelor’s Degree
Experience : 0 – 3 Years
Job Location : Chennai
At Flextronics, impossible is where breakthrough begins. As a socially-responsible, global leader in design, manufacturing, distribution and aftermarket services, Flextronics is unique in its ability to provide end-to-end solutions through its innovative and proprietary systems — all to enhance customer competitiveness and success. Working across four business groups and several business units, Flextronics is able to unleash the full potential of the world’s most valuable brands and new ventures.
1. Supporting the users of Business Process Management Application.
2. Testing of the new solutions released from the Business solution team related to the above application.
3. Involvement and supporting the site and the implementation team during the Go-Live project.
4. Co-ordination between the Functional owners and the solution team for any enhancement requests and new solution design.
5. Monitoring the incident queue and maintaining the SLA and MTTR.
6. Problem management, Root Cause Analysis, Quality initiatives, Bug Finding and Fixation.
7. Generation and submission of reports to management related to support.