Ericsson Recruiting Experienced Service Project Manager @ Gurgaon

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Company Name : Ericsson

Location : Gurgaon

Experience : 4 – 8 yrs.


Job Description

Req ID: 69857

Ericsson Overview

Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world’s mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefita connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.

We are truly a global company, working across borders in 175 countries, offering a diverse, performance-driven culture & an innovative & engaging environmentemployees enhance their potential everyday. Our employees live our vision, core values & guiding principles. They share a passion to win & a high responsiveness to customer needs that in turn makes us a desirable partner to our clients. To ensure professional growth, Ericsson offers a stimulating work experience, continuous learning & growth opportunities that allow you to acquire the knowledge & skills necessary to reach your career goals.

Job Summary

The Service Project Manager Role purpose is to manage customer projects and secure that project goals, time and budget are in agreement with the internal/external customer expectation.

Responsibilities & Tasks

Manage the internal/external customer relation within the scope of the request/agreement

Establish project plan baseline: define project scope, secure the necessary resources and plans and monitoractivities

Drive project execution: track project activities , monitor and handle changes, conflicts and escalations

Manage Project Finance and develop the business: ensure financial system monitoring, participate to contract preparation and to pre-sales meeting

Handle internal/external customer & stakeholder engagement: manage customer relationship building confidence and trust, ensure project progress arranging meetings and customer events

Develop the SPM discipline: simplify processes, methods and tools with innovative ideas

Position Qualifications

Core Competences:

Leadership skills

Consultative skills

Financial understanding

Business understanding

Sales and business development skills

Negotiation and argumentation skills

Project management skills

Problem solving

Presentation and communication skills

Coaching and Mentoring

Entrepreneurial & Commercial Thinking


Leading & Supervising

Relating & Networking

Delivering Results & Meeting Customer Expectations

Planning & Organizing

Minimum Qualifications & Experience Requirements:

Preferred Skills:

Project management tools and applications



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