Company Name : DELL
Company Profile : Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.
Company Website : www.dell.com
Job Designation : Technical Support
Job Description :
- Troubleshooting of dell laptops.
- Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products
- Diagnosis & resolving of the hardware problems and troubleshooting..
- Verifies warranty entitlement and determines appropriate action.
- Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
- Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.\
- Should be open to work in rotational / night shifts in a 24×7 environment.
- Should have excellent communication skills in English.
- Should possess good technical knowledge.
Note : Interested candidates can walk In with a copy of resume and a photo id proof.
Job Location : Hyderabad
Salary : Best In The Industry.
Educational Qualification :
- Minimum Graduates in any stream. (10+2+3)
- Any Undergraduate with at least 12 months/maximum 30 months of international calling experience can apply.
Experience Required : Fresher / Exp
Apply Mode : Walkin
Important Dates : 11th April. 201
Walkin Dates : 11th April 2015
Walkin Time : 11 AM
Walkin Venue :
Dell International Services
Plot no – 42
Hitech city layout
Madhapur – Hitech city
Behind Cyber Gateways.
Reference : fresherstask.com