EY Hiring Experienced Senior Quality Analyst @ Kochi

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Company : Ernst & Young Pvt. Ltd

Location : Cochin/ Kochi/ Ernakulam

Experience : 3 – 5 yrs.
Job Description

Senior Quality Analyst – GSS001AP


Core Responsibilities:

Performs detailed post-mortem of the end product sent to the customer, referring to the instructions provided
Good spelling and grammatical skills, with an eye for detail to detect typographical and grammatical errors
Develops and shares best practices with team members and technical staff
Excellent work ethic and ability to thrive in a time-sensitive environment
Extend help to the QA lead in compiling and submitting reports with accuracy in a timely fashion
Demonstrate finer quality and root cause identification and analysis
Assist QA lead in analyzing and interpreting data to maximize opportunities for a zero defect culture
Adapt to a constantly changing and growing business environment
Robust and resilient disposition
Should be able to come up with innovative methods of achieving goals
Should be able to refine process and suggest process changes as appropriate
Compile and maintain report data in a useful format
Assist in the application and interpretation of data to drive quality improvement efforts
Timely/accurate completion of standard and advanced quality reports and analysis
Identify and track errors identified during the quality review process
Advanced analysis of results of quality reviews to report error trends
Demonstrate superior quality and root cause identification and analysis
Manage assigned special projects to completion within target date
Assist in the resolution and response to complex issues and questionsthe Management Team/VOC that may surface upon review of quality results and identified errors
Create advanced Quality system tools/databases to capture relevant data
Act as resource person on complex issues
Use creativity to solve problems
Utilize change management to drive results
Develop recommendations for Quality remediation plans
Share best practices and support team goals and objectives
Drive consistency and efficiency in the team
Facilitate quality improvement initiatives/meetings
Develop and maintain checklists, metrics, documentation, etc. as defined in the plan
Practice and Team Development
Enable and foster the culture of knowledge sharing among team members
Act as a mentor and a coach for the team members and provide direction
Candidate profile
A solid understanding of quality assurance as part of the design process
Develops thorough and accurate good knowledge of the firm’s branding, its elements and compliance
Good knowledge ofdisciplines of design
Highly developed writing and presentation skills. Proven ability to deliver clear and articulate analysis tolevels of management within the firm
Portfolio: A strong electronic design portfolio with a variety of current, leading edge design work

Tools: Excellent technical knowledge in Adobe Flash, Dreamweaver, Premiere and related Adobe products are pre-requisites for this role. Should be well versed in HTML/CSS, JavaScript and other client-side scripting languages.
Knowledge of firm standard design tools
Proficient in Word and Excel

Education: Any Bachelor’s degree/Master’s Degree (Exclude Bachelor of Arts)

Experience 3-5 years of experience
Communication skills: Excellent communication skills in English are essential as the role requires direct communication with international team members and clients.




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