(Freshers) Walk-In : BE / B.Tech : Technical Support @ Gurgaon
Note from Company: This is a direct job with our company. There will NOT be any Training/Recruitment/Registration/Consulting fees collected from candidates before/after the placement.
Job Position : Technical Support
Job Category : IT | Hardware | Technical Support
Walk-In Location : Gurgaon, Haryana
Job Location : Gurgaon, Haryana
Qualification Criteria : (Mandatory)
# B.Tech/ BE Freshers
Desired Experience : 0 Years
Skill Set and Experience Required :
# Basic technical troubleshooting skills/ability
# Communication flow, sentence construction and correct grammar
# English communication, Speech clarity, voice clarity, good pronunciation and should not have MTI (Mother Tongue Influence).
# Good listening and responding skills.
Job Description :
# Category of Job: Hardware Support
# Diagnoses hardware and operating system problems.
# Troubleshoot technical issues related to OS and H/W of computers
# Delight customers by resolving the problems on the same call and seek closure confirmation of the case from the customer.
# Follow step-by-step troubleshooting approach in order to resolve the issue from the root level.
# Manage end-user customer phone calls / Remote/ E-mail
# Demonstrate effective typing and verbal communication skills
# Document case information.
# Demonstrate efficient problem solving and troubleshooting skills.
# Demonstrate commitment to client/ customer satisfaction
# Demonstrate basic technical knowledge
Please Carry below documents (mandatory) :
# Updated Resume Copy
# Photo ID Proof (Passport/PAN-Card/Aadhar-Card/Voter-ID/Driving-License/College-ID)
Walk-In Date : On 21st April 2015 (Tuesday)
Walk-In Time : 10 AM to 2 PM only
Walk-In Venue :
Ensure Support Services (India) Limited,
Plot 15, FF, Sector18, Electronic City,
Contact Person : Reena Thakur (HR)
Contact Number : +91-9312478883
Reference : fresherstask.com