TRIGENSOFT SOLUTIONS Off-Campus BE / B.Tech / BCA / B.Sc / B.Com as Technical Support Executives @ Pune
(0-2 Years) Off-Campus : BE / B.Tech / BCA / B.Sc / B.Com : Technical Support Executives @ Pune
Job Details :
# Salary: 1.2 LPA-3 LPA
# Desired Experience: 0-2 Years
# Tentative Date Of Joining: Immediate
# Interview Process: Face to face interview
# Education: B.Com., B.Com.(Hons.), B.Sc., B.Sc.(Hons.), B.Tech/B.E., BCA
# Industry: IT
Job Description :
# Answering phone calls, writing replies to emails and excelling in customer service.
# Providing technical solutions to different problems of clients by taking help of different tools.
# Ensure that the call comments are properly arranged and suitable information is provided to clients.
# The standard of each call should be properly maintained in a comprehensive manner taking into view each aspect of attending the customer, listening to their problems and offer appropriate solutions to them.
# Should have the ability to work in a team and interact with the client.
Skills Required :
# Good communication skills.
# Should be career oriented and professional.
# Willing to work in Fix shifts/rotational shifts/night shifts.
Reference : fresherstask.com