Registration Open : Genpact Walk-In Interviews (29thApril’15 – 2ndMay’15) Hiring Toll Free Number 18001030050

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Walk-In Interviews (29thApril’15 – 2ndMay’15)

  • Delhi NCR
    • Genpact, Plot No. 22B, Sector-18, Udyog Vihar. Gurgaon
    • Genpact, Plot No. 21, 22, IT SEZ, Unitech Infospace, Tower 8, Upper Ground Floor, Sector-135, Nodia (Nearest metro station Botanical Garden)
    • Genpact, Delhi IT Park, DMRC Building, Shastri Park, Delhi. (Landmark: Behind Shastri Park Metro station)
  • Hyderabad
    • Genpact, 14-45, IDA Uppal Opp., NGRI, Habsiguda. Hyderabad
  • Jaipur
    • Genpact, Malviya Nagar, JLN Marg, Jaipur-302017
  • Kolkata
    • Genpact, Unitech Infospace, C1, 1st floor, Rajarhat, New town, Kolkata
  • Bangalore
    • Genpact India, 9th Floor, 12th Tower, Pritech park, SEZ Ecospace, Outer Ring Road, Bellandhur, Bangalore
  • Lucknow
    • Genpact, 75, LGF Raja Ram Kumar Plaza, Opp. Tej Kumar Plaza, Hazratganj, Lucknow
  • Chandigarh
    • Genpact, SCO 477 – 478,2nd floor, Sector 35 – C, Above Venky’s, Near ICICI Bank,Chandigarh
  • Bhopal
    • Genpact, Plot 142, Ram Lakshmi Parisar, New Market, Malviya Nagar, Bhopal, Madhya Pradesh.
  • Bhubaneswar
    • 2nd Floor, Odisha Sambaya Bhawan, Besides IDBI Bank, Unit 9, Janpath, Saheed Nagar, 2nd, Bhubaneswar

9:30 AM to 1:00 PM

Walk-In Interviews (29thApril’15 – 2ndMay’15)

Skills Experience Job Description
Process Associate / Developer – Accounts Receivable 0 – 4 years Brief Job Description of the Position:

  • Complex Cash applications
  • Basic B2B collections
  • Basic level query resolution through e mails
  • Creation of complex Enquiries
  • Extraction of reports from applications

Education and Skills Required

  • Commerce Graduate
  • Flexible with work timings as per business requirement.
Process Associate / Developer – Record to Report 0 – 4 years Brief Job Description of the Position:

  • Should have prior experience in General Accounting process.
  • Thorough knowledge of Balance sheet items/ Income statement line items.
  • Knowledge of Accrual preparation/validation.
  • Closing cycle knowledge in sequential order.
  • Knowledge on Amortization of pre payments.
  • Knowledge of Fixed assets accounting cycle (capitalization, depreciation accounting, disposals, retirement etc).
  • Thorough understanding on Inter-company transactions (intercompany transactions/dispute resolution etc, group company settlements)
  • Knowledge of Foreign exchange transactions (should be able to explain spot/average rates & Multi currency transactions).
  • Reconciliation of Balance sheet items (Fixed assets, current assets, current liabilities etc).

Education and Skills Required

  • B. Com/M.Com/M.B.A- with 3-5 yrs of experience financial accounting experience
  • Candidates must work in night shift
Process Associate / Developer – Accounts Payable and T&E 0 – 4 years Brief Job Description of the Position:

  • Process invoices in workflow / ERP as per customer policies and guidelines
  • Validate key fields from scanned documents
  • Run uploads for electronic invoices
  • Understand customer’s policies and adapt.
  • Resolve the exceptions while processing and post processing
  • Setting up vendors and modifying the vendors when required.
  • Perform audits in accordance with customer’s policies and procedures.
  • Understand the priority requests from customer and take necessary action.
  • Perform T&E receipt audits and report the discrepancies in accordance with customer policies.
  • Respond to vendors’ customer’s e-mails / calls for the help desk resources and call back if required.

Education and Skills Required

  • Commerce Graduate
  • Knowledge/ Experience of Accounts Payable (like Processing invoices, Exception resolution, Help desk, understanding of taxes
  • Knowledge of ERP – SAP
  • Good understanding of the End to end AP
  • Basic understanding of Travel and expense reports and audit.
Process Associate / Developer – Cash Applications 0 – 4 years Brief Job Description of the Position:

  • Receipt and Allocation of Checks / ACH’s/EFT’s/Wires for a/cs
  • Ensuring proper follow up and right mechanism is applied to keep nominal items in suspense accounts
  • Ensure rigorous follow up on the accounts
  • Reporting the day end postings & ensuring that daily inflow of Checks / ACH’s/EFT’s /Wires are clear
  • Coordinate and resolve issues with excellent customer service with internal customers.
  • Research and resolve issues in a manner to expedite all cases in order to avoid any adverse customer impact.

Education and Skills Required

  • Bachelor in commerce (B.COM) from a recognized university
  • Resources from OTC domain and worked on SAP ERP- preferably Cash application
  • Good understanding of upstream and downstream of Cash application
  • Work experience 6 months and above
  • Good written and verbal communication skills
  • Proven organizational skills
Process Associate / Developer – Procurement 0 – 4 years Brief Job Description of the Position:

  • Understand priorities for requirements and follow purchase procedures on compliance and spend limits
  • Manage requisition backlog and work towards release of POs on time to suppliers
  • Develop RFX document and co-ordinate with suppliers for completion for low value purchases
  • Develop comparatives in RFQ / RFP documents
  • Negotiate prices manually or through e-auctions
  • Co-ordination with various stakeholders to gain approvals where required
  • Communicate across multiple stakeholders, especially category managers, requestors, inventory control
  • Resolve and co-ordinate any operational day to day issues with the suppliers, requestors, category buyers

Education and Skills Required

  • Excellent communication skills
  • Minimum 1 year of prior buying experience across any – Req to PO, tactical buying single source of multiple source
  • Understanding of classification and codification of materials and services
  • Experience in developing RFX documents and contracts for materials and services
  • Prior experience of working with suppliers and stakeholders
Process Associate – Account Recovery 0 – 4 years Brief Job Description of the Position:

  • Respond to customer inquiries and problem escalations.
  • Provide phone support for data collection to enable Recovery of Client account for end user.
  • Reproduce customer issues and escalate product bugs.
  • Provide excellent customer service to our customers.
  • Demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement.

Education and Skills Required

  • Any graduate degree or equivalent with a strong academic record
  • Active user of Internet and online applications.
  • Demonstrated capacity for critical thinking and analysis.
  • Strong work ethic, with the ability to work well both independently and within the context of a larger team-oriented environment.
  • Demonstrated proficiency with written English and with neutral English accent.
  • Technologically capable: have had experience troubleshooting personal electronic devices (e.g., personal computers, smart phones, tablets).
  • Effective probing skills and analyzing / understanding skills.
Process Associate – Phone Support 0 – 4 years Brief Job Description of the Position:

  • Provide excellent customer service to advertisers and manage client advertising accounts by responding to inquiries.
  • Develop and utilize approaches to provide strategic advice to clients on how to improve the utilization of their advertising budgets.
  • Build strong relationships with customers and educate them on new product features by proactively and creatively identifying solutions to client issues.
  • Identify, lead, and execute product and process innovation to increase advertiser performance and their investments.

Education and Skills Required

  • Bachelor’s degree or equivalent with a strong academic record.
  • Prior experience in a dynamic, results-oriented, internet-based business will be a plus.
  • Detail-oriented with the ability and willingness to quickly complete large volumes of work with high quality.
  • Strong computer applications and Internet skills.
Process Associate / Developer – Technical Support 0 – 4 years Brief Job Description of the Position:

  • Answer inbound calls from customers regarding N/W, OS, H/W, MS Office, IE related queries.
  • Resolve issues pertaining to N/W, OS, H/W, MS Office, IE.
  • Comprehend the issue, search on Knowledge Management Tool and communicate/narrate effectively.
  • Document & add new issues/solutions to Knowledge Management Repository.
  • Utilize professional techniques to retain & delight customers.
  • Use of soft skills – Listen, Empathy, Courtesy etc.
  • Provide quality service & resolve concerns efficiently & professionally.

Education and Skills Required

  • Graduate (BSc, BA, BCom, MA, MSc, MCom, Diploma Holders, No Under Graduates) with technical Knowledge of Windows NT / 95 / 98 / 2000, TCP/IP (Networking), Exchange Client, Outlook Client, MS Office & Internet Explore.
  • Excellent command over English – fluency in spoken English and good written English, customer service skills and high energy levels.
  • The candidate should be able to successfully handle customer queries on network related problems, provide telephone/email based troubleshooting assistance and meet customer defined levels of Quality in Operations
Process Associate / Developer – Customer Service 0 – 4 years Brief Job Description of the Position:

  • Fresher’s with Good communications can also apply
  • Respond to Customer inquiries and problem escalations
  • Provide E-mail and Phone support to trouble shoot and resolve issues experience
  • Provide excellent customer service to our customers

Education and Skills Required

  • BA/Bsc/B.Tech/ any degree or equivalent with strong academic record.
  • Previous experience in Customer Service role preferred.
  • Active user of internet and online applications. strong knowledge of current affairs.
  • Demonstrated proficiency in English
  • Must be able to work on flexible schedule
  • Technologically capable: have had experience troubleshooting personal electronic devices
Process Associate / Developer – Collections 0 – 4 years Brief Job Description of the Position:

  • Collect on past due invoices using problem solving-solving and logical reasoning.
  • Maintain and customer’s profile.
  • Provide updated on accounts to the customer.
  • Complete ownership on individual portfolios.

Education and Skills Required

  • Any graduate degree or equivalent with a strong academic record.
  • Collection experience will be an added advantage.
  • Ability to work effectively with numbers to analyze and understand business trends.
  • Good Interpersonal and Communication skills.
  • Ability to work independently to achieve goals and targets.


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