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IBM INDIA BE / B.Tech / Diploma : Openings for System Support Representatives @ ALL INDIA

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IBM INDIA (www.ibm.com)

IBM has been present in India since 1992. IBM India’s solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances. The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry.

Global Technology Services (GTS) brings together all of IBM’s worldwide service delivery capabilities for Strategic Outsourcing with strong local and regional management teams supported by a set of key global competencies.

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

(Freshers) BE / B.Tech / Diploma : 2015 Passout : System Support Representatives @ ALL INDIA

Note: This is NOT a direct Walk-In. You need to apply only at given URL and only shortlisted candidates may be called by the company for test/interview.

Job Details :
# Job ID: GTS-0731960
# Job type: Full-time Regular
# Work country: India
# Position type: Entry level
# Work city: – Any
# Posted: 16-Mar-2015
# Travel: No travel
# Job area: Engineering (hardware)
# Business group: Global Technology Services
# Job category: Technical Services
# Business unit: TSS
# Job role: Systems Support Specialist
# Job role skillset: General
# Commissionable/Sales-Incentive jobs only: No

Job Description :
# IBM has been present in India since 1992. IBM India’s solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances. The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry.
# TSS (Technical Support Services) is uniquely qualified to provide IT Infrastructure Support helping in balancing the need for increasing IT performance with decreasing budgets. We provide a Worldwide versatile portfolio of core maintenance and technical support services and key capabilities. We have a long industry of Industry Leadership and a proven track record of maintenance and technical support services excellence.

Job Role :
# This Role is an Individual Contributor responsible for On-Site Installation, Maintenance and Repair of IBM and Multi-Vendor Systems and Components, including Hardware, Networking Products, Software and Operating Systems. They are the Primary Technical interface to Customers for the coordination of Hardware and/or Software Support and Delivery of Technical Services as required by the Customer. They are accountable to ensure a High Level of Customer Satisfaction with Service Delivery, Technical Support and Operational Services for the Customer Account(S). When Critical situations occur, they are the IBM Technical interface to Customers and manage the Situation until the Problem is fixed.

Qualification Criteria :
# 3 years full time Diploma / 4 Years Degree BE/B.Tech
# Percentage: 65% and above/ 6.50 CGPA and above
# Year of Passing: 2015
# Discipline: Computer Science / Electronics / Electronics and Communications / Information Technology.

Required :
# Associate’s Degree/College Diploma
# English: Fluent

Preferred :
# Bachelor’s Degree

 

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Reference : fresherstask.com

 
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