Company : careerpact
Experience : Bengaluru / Bangalore
Location : 3 – 5 yrs.
We have Openings for Manager IT for our leading BPO clients.
Location : Bangalore (Hosur Road)
Work Schedules : 5 days a week (US Rotational Shifts)
Experience: 3 to 5yrs
The Manager IT & MIS Support will undertake some dedicated work related to building automation, using Microsoft tools and web based reporting applications to produce daily client reports.
In a steady state capacity, this is primarily an entry level programming role. The incumbent will work closely with operations and support departments. This position requires attention to detail and the maturity to meet stringent timelines with little supervision.
Build, manage and enhance database organization and user access methods .
Maintaining Existing Application (in-house developed & 3rd part Tools)
Develop Key Performance Indicator with existing databases.
Produce internal and client reports working with front end database applications.
Recommend and develop new processes, reports and enhancements as required
Document and update processes; communicate enhancements and changes to others as necessary.
Follow approved change management processes.
Assess impact of new data designs and new client requirements.
Set up job streams for report generation; update processes for additional reports as requested
Provide analytical support for database management (i.e. analyzing incoming data sources, etc.).
Research, analyse, and determine appropriate course of action.
Provide back up support to reporting administrators / MIS Team as needed
Optimize efficient and timely processing of client and internal reports through efficient design and validation checks.
Attention to detail and the ability to work in a fast paced environment a must
Maintain IT Infra & plan for the future needs.
Core Leadership skills o maintain the Department & inter-departnent relations.
The above statements describe the general nature and level of work being performed. This is not intended to be an exhaustive list ofresponsibilities and duties required.
QUALIFICATION & Required Knowledge:
3-5 years of Experience in IT related field with a focus on Database Management & Application Development (SDLC) with min 3 years of Graduation. BE/BSc.
Advanced knowledge of desktop applications (Word, Excel & Access)
Extensive knowledge of SQL Server 2005/2008 & Visual studio , Application development Tools.
Experience in SQL server including but not limited to; creating Stored Procedures, views, indexes, triggers.
Knowledge of SSIS, intergraded systems and Reporting Services considered an asset
Experience with database systems, operating software, data processing, programming and design.
Contact Center experience considered an asset.
For details of selection of process, interview schedule or other queries kindly get in touch with us.
Thanks & Regards,
Reference : fresherstask.com