WIPRO Walk-In Multiple Skills On 19-20 May 2015 @ Bangalore

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(Freshers / Experienced) Walk-In : Multiple Skills @ Bangalore

Note from Company: This is a direct . There will NOT be any Training/Recruitment/Registration/Consulting fees collected from candidates before/after the placement.

Job Position(s) :
# Desktop Support Engineering – Level-1
# Desktop Support Engineering – LEVEL-2

Job Payroll : Selected candidates will be working under Skypro Technology Payroll.

Job Category : IT | Desktop Support

Walk-In Location : Bangalore, Karnataka

Job Location : Bangalore, Karnataka



Job Details :
# Skill: DESKTOP L1
# Job Description (Certification is not a criteria in any of the skill wise guidelines mentioned below)
– Give permanent Fix to the Desktop, Printer problems, basic LAN issues
– Remote Call Closure within Norms
– Follow-up the Checklist(s)
– Load/reload standard build operating system and configurations,
– Aware of Installation and troubleshooting of critical applications and their usage guidelines,
– Root Cause Analysis for repeat calls.
– All the Desktop (Including standalone PCs) shall be updated with the Latest Antivirus pattern. Raise timely alert and take immediate action to mitigate any virus outbreak
– Data submission for Daily, Weekly and Monthly summary report
– For AMC case follow up with Wipro spare cordinator for call closure, With Supervisor approval provide Standby solution to the user.
– Call logging and follow-up action with the principal Vendors (IBM and Dell) for warranty related incidents keeping helpdesk informed
– Troubleshoot and resolve incidents (Hardware and Software) related to desktop and associated peripherals
– Troubleshoot Network connectivity (LAN) issues
– Escalate the problem to the Technical Specialist and to Regional / National Team Lead(s) if not resolved
– Installation of desktop and hardware like CD-ROM, soundcards, etc
– Operating Systems (OS) installation / re-installation, upgrades and patches for desktops
– Software installations such as MS-Office, Acrobat Reader, mail client etc
– Awareness and acceptence for Best Practise roll out.
– Desktop Installation, Movement, Assign and Change
– Installation of anti-virus on desktops and remove Virus
– Configuration of Print devices (network and local) on desktops
– Desktop Configuration – Network, mail client, internet etc
– Co-ordinate with vendors for support
# Eligibility: BE/B.Tech Graduates, Diploma Holders, Tech Graduates (Above 50% throughout from 10TH)
# Skills: CCNA, CCNP
# Experience: Freshers
# Salary: 9,202/- PM (CTC)
# Work Location: BANGALORE



Job Details :
# Skill: DESKTOP L2
# Job Description (Certification is not a criteria in any of the skill wise guidelines mentioned below)
– The Desktop support Engineers shall provide assistance to the IT users
– The Engineers will be deployed full-time as per the project timings as required.
– Responsible for providing IT assistance to include application support, hardware and software installation and troubleshooting
– Adhering to resolution time
– Troubleshoot problems with Laptop Hardware, Application, printer and OS
– Configuration of devices attached to laptops.
– Skills to provide Remote support on Phone or through tool
– Management of user accounts and access controls to client data
– Should handle installation and configuration of Antivirus Software on all the Desktops and Updations of Anti-Virus patches.
– Support, administration and management of Windows NT/2000/XP workstations and/or servers
– Configuring Microsoft Outlook / Outlook Express
– Perform system software and hardware maintenance, evaluate, test and integrate upgrades to operating systems, support software and applications
– Response and closure of calls within committed norms
– Reducing repetitive calls
– Backup and Restoration
# Eligibility: BE/B.Tech Graduates, Diploma Holders, Tech Graduates (Above 50% throughout from 10TH)
# Experience: 6 Months to 1 Years
# Salary: 9,600/- P.M (CTC)
# Work Location: BANGALORE


Please Carry below documents (mandatory) :
# Updated Resume Copy

# Photo ID Proof (Passport/PAN-Card/Aadhar-Card/Voter-ID/Driving-License/College-ID)

Walk-In Date : On 19th and 20th May 2015

Walk-In Time : 10 AM to 4 PM only

Walk-In Venue :
Skypro Technologies Pvt Ltd.,
#5, B2/1, BJ Tower, Near Land Mark Building,
Huskur Gate,
Bangalore – 560100

Contact Person : Swati

Contact Number : +91-9243600758

Reference : fresherstask.com

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