Website : www.hcl.com
Job Role : IT Analyst/Sr IT Analyst
Eligibility : Any Graduate
Experience : 0.6 – 4 Years
Job Location : Noida/Chennai/Bangalore
Venue Location : Chennai
Walk-In Date : 26 May – 29 May 2015
Walk-In Time : 01:00 PM – 04:00 PM
HCL is a leading global Technology and IT Enterprise with annual revenues of US$ 6.4 billion. The HCL Enterprise comprises two companies listed in India, HCL Technologies (www.hcltech.com) and HCL Infosystems (www.hclinfosystems.in). The 37 year old Enterprise, founded in 1976, is one of India’s original IT garage start ups. Its range of offerings span R&D and Technology Services, Enterprise and Applications Consulting, Remote Infrastructure Management, BPO services, IT Hardware, Systems Integration and Distribution of Technology and Telecom products in India. The HCL team comprises 90,000 professionals from diverse nationalities, operating across 31 countries including 505 points of presence in India. HCL has global partnerships with several leading Fortune 1000 firms, including several IT and Technology majors.
Should have relevant experience on server support and ticketing tools.
Should have good knowledge in UNIX, Windows and basic knowledge in Networks.
Experience on production UNIX and WINDOWS servers.
Ready to work in only Night Shifts (24x7x 365 model).
Fundamental knowledge of Networks.
Good troubleshooting Skills.
Exposure to any monitoring/ticketing tool, VERITAS Netback up and Backup Exec.
Good communication skills.
Desktop trouble shooting.
Service Management tool.
Remote Access Tools.
Use & knowledge of Remote Monitoring tools.Backup Concepts.
Act as a first point of escalation/consultation for the team on all technical, procedural and processes related queries.
Manages the team in his / her respective shift.
Assists the team lead in Maintaining & updating documents in a central repository for the benefit of the team.
HCL Technologies Ltd,
#4/293, Sterling Technopolis,
Reference : fresherstask.com