Company : MindTree Ltd.
Experience : Chennai
Location : 0 – 1 yrs.
Job Responsibilities: Junior Engineer
Work Ex: 0 – 1 yrs
Salary: 2.1 LPA
More information visit us at www.mindtree.com.
Job Location: Chennai
Designation: Junior Engineer
Eligibility: 2014 Batch – BE/BTech candidates with 60% and above throughout
Salary: INR 2.1 LPA
Roles and Responsibilities:
Should have understanding of basic IT related technical termsmemory, server, CPU, network, IP address etc.
Prior Experience in infrastructure monitoring will be an added advantage
Be responsible for queue monitoring and acknowledging tickets.
Assigning tickets to next level of engineers as per the category of tickets
Service Desk, Server monitoring, Network monitoring, Troubleshooting server issues & network issues.
Incident management and client handling skills.
Support on call, ready to work in any shift as per the project needany Mindtree location.
Basic application support knowledge
Excellent written and oral communication
Ability to work independently, be adaptable to change and varied working hours
Ready for 24/7 support, rotational shifts
Ability to take quick decisions,when to escalate a ticket to next level
Ability to comprehend the issue and act with swiftness
Individual must be flexible to work for extended hours, if required.
Problem solving skills and learning attitude
Good communication skills
Confident & Energetic
Training Fees: The cost of the training would be Rs. 40,000/- + Taxes which would be around Rs. 45,000/. This has to be borne by the candidate. After successful completion of 1 Year in Mindtree, 50% of the training cost (50% of Rs. 40,000/-) Rs. 20,000/- would be reimbursed by Mindtree. The training would be for a period of 8 weeks and has to be completed successfully by clearingassessments.
The training would be on the below technologies:
ITIL Basic Concepts
Shortlisted candidates are to take an Oral communication round for which ID and Password will be shared with the candidates
Shortlisted candidatesthe Oral communication round are invited to Mindtree for a group discussion round.
Shortlisted candidates have to join an 8 weeks specialized training program prescribed by
Mindtree. The training programme would be undertaken by one of the partners of Mindtree.
Interested candidates will have to register with the training partner.
Once they register, they would be provided with a conditional offer letterMindtree. As the name suggests, this offer letter is valid with the condition that the candidate has to clearassessments related to the training program successfully and failure in doing so will make the offer letter null & void.
There would be regular assessments after completion of each training module by the training partner and the same would be monitored by Mindtree.
After successful completion of the training, there will be a final technical assessment by Mindtree technical panels at Mindtree office. This will be based on the 8 weeks training curriculum.
The final assessment would contain a written technical assessment followed by 1-on-1 technical discussion.
Those who successfully clear the final assessment would be given a permanent offer letter and subsequently on-boarded into Mindtree
Those who do not clear in the first attempt would be given a second chance to make one more attempt after a few days. The candidates are expected to work on the specific feedbacksthe first interaction. There would be no more attempts after that.
NOTE: Mindtree also recruits students/candidates for its other business lines,in the selection process, criteria, job profile and CTC is differentthe selection process, criteria, job profile and CTC for the IMTS business. It might so happen that candidates are participatingthe same college for both the process and gets selected for one of the opportunities. It is recommended to note the difference in job profiles, due to which the CTC will different.
About Mindtree – Infrastructure Management and Technical Support (IMTS):
Mindtree’s wide range of services ensures that the customer is able to concentrate on their core business while Mindtree manages their IT Infrastructure and provide support services to the customer’s customer. We provide round the clock services to deliver required information and reduce downtime to their IT Infrastructure by leveraging our ability to apply the appropriate standards and governanceITIL/ITSM, ISO.
Mindtree’s IMTS business has carried out successful engagements with several clients providing value added services under the Network, Security and Database & Enterprise Product sub practices. Mindtree’s IMTS business has significantly invested in setting up best-in-class NOC, Voice Gateway and Lab environment to enable high quality remote Infrastructure management.
Reference : fresherstask.com
Submit Your Resume – Just 1 Minutes Technical Interview Questions Experienced Walkin Details Click Here Free Job Alert – Subscribe Now- Daily 50 Jobs