Company Name : Flextronics
Location : Chennai
Experience : 0 – 3 yrs.
Location Chennai, TN 600096 IN (Primary)
Career Level 01. Individual Contributor (0 – 3 years experience)
Education Bachelor’s Degree
Job Description Support to the Business Processes related Applications
The job responsibilities includes
1. Supporting the users of Business Process Management Application.
2. Testing of the new solutions releasedthe Business solution team related to the above application
3. Involvement and supporting the site and the implementation team during the Go-Live project
4. Co-ordination between the Functional owners and the solution team for any enhancement requests and new solution design
5. Monitoring the incident queue and maintaining the SLA and MTTR
6. Problem management, Root Cause Analysis, Quality initiatives, Bug Finding and Fixation.
7. Generation and submission of reports to management related to support
Job Requirements Please this text and replace with Job Requirements text