Home » Experience Jobs » Orchid Hotel Front Office Assistant Walkin On 6th – 15th Jun 2015 @ Mumbai

Orchid Hotel Front Office Assistant Walkin On 6th – 15th Jun 2015 @ Mumbai

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Company : Orchid Hotel

Qualification : Any Graduate

Experience : 0 to 4 yrs.

No of Openings : 5

Work Location : Mumbai

Job Description

*Responsible for daily administration, meeting and greeting, dealing with guests queries and complaints, and booking rooms Visitors.

*Maintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded .

*Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork.

*Provide effective support to the team to enable them to provide effective and efficient services.

*Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.

*Ensure quality and appropriateness of customer service provided.

*To maintain Front Office log book and shift reports.

*Respond to inquiries and resolve problems in an effective manner.

*Ensure all check in and check out

*Liaise with other departments for the resolution of day-to-day administrative and operational issues.

*Display a proactive approach in initiating and implementing initiatives to provide an improved service in all areas.

*Liaise with Housekeeping for the Room Status.

*Handle additional responsibilities as and when delegated by the Management.

 

Desired Candidate Profile

1. Tall & Pleasing personality

2. Graduate/undergraduate with exceptionally good command over English language.

3. Between 21-25 yrs of age group

4. Extrovert, Confident and go getter
Address

Time: From 10:00 am
Venue: The Orchid – Five Star Ecotel Hotel 70/C, Nehru Road, Adjacent to Domestic Airport, Vile Parle (E), Mumbai 400099. Maharashtra. India.

 

Company Details

 

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