Company Name : Cvent India Pvt. Ltd.
Location : Gurgaon
Experience : 0 – 1 yrs.
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We have multiple Associate Product Consultant positions for graduates in our Client Services department for Event Management software product.
You shall either be a part of a team that supports clients over the phone and email on the Cvent Event Management software or will be responsible for implementing their event requirements in the tool and sharing best practices with them.
Work Hours: 6:30pm-3:30am- Primarily US hours (night shift) – Air-conditioned cabs will be provided
Support clients in different US Geographies, over the phone and email by answering their product questions and offering technical assistance
Offer best practice tips to clients in an effort to boost their meeting attendance via Cvents marketing engine
Gather client requirements for future releases of the product
Create and maintain all product documentation
Implement and manage the online portion of client events as and when needed
Gather client requirements and implement them in Cvents event management software
Communicate with the client and review the initial implementation with them and make required changes
Provide suggestions to the client to improve the overall result of the implementation and help client meet their goals
Document all communication with the client in Cvents CRM software
DATE : 13th June, 2015 (Saturday)
Venue : Cvent’s Office, Building 14, Tower C & D, 19th Floor | DLF Cyber City, DLF Ph #2 | Gurgaon, HR 122002
Interview time : 11 AM Sharp
Salary: 3,00,000 – 3,25,000 P.A. Cabs, Meals, Insurance ETC
Industry:IT-Software / Software Services
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role:Associate/Senior Associate -(Technical)
btech fresher Off campus Btech 2015 mca 2015 b.e 2015
Desired Candidate Profile
UG: B.Tech/B.E. – Any Specialization
PG:Any Postgraduate – Any Specialization, Post Graduation Not Required
Doctorate:Doctorate Not Required
Bachelors degree with strong academic credentials. Preference would be given to IT graduates
Excellent communication skills (verbal and written)
Strong business acumen, ethics and high integrity
High comfort level in using online software products
Must be articulate, organized, detail-oriented and have the ability to multi-task
Quick learner, with a positive attitude and ability to work well within a team
Cvent India Pvt. Ltd.
Cvent, Inc. (www.cvent.com) is the world’s leading provider of cloud-based software for meetings and event management. Our platform of products include software to manage and facilitate online event registration, meeting site selection, event management, e-mail marketing and web surveys. We also develop mobile apps for both corporate and consumer events. Founded in 1999, we currently have 1,500+ talented and dedicated employees and are headquartered just outside of Washington, D.C., in McLean, Virginia, with additional U.S. offices in Portland, Oregon; Austin, Texas, and Los Angeles, California. Internationally we have offices in New Delhi, India, and London, England. Cvent has received a number of awards and honors recognizing our strong company culture, innovative products, stellar customer service and support, visionary leadership and investment in our employees. We currently have job openings across all departments and locations and are looking to add valuable team members to further strengthen the company’s DNA .