SunGard Hiring Experienced Network Manager @ Pune

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Company Name : SunGard

Location : Pune

Experience : 0 – 1 yrs.


Job Description

Position ResponsibilitiesRequirements

Job Description

• Responsible to be a hands on manager of a team that supports a global network 24/7/365.

• Responsible to be the main point of contact for technology team stakeholders in the United States and Europe to ensure work is properly managed.

• Responsible to enforce production rules, assist and develop team members with regard to network and system skills along with troubleshooting skills

• Responsible to ensure issues are properly escalated, handled, closed and documented.

• Responsible to uphold client and internal SLA’s with regard to Network and System uptime

• As part of a global network team, manage and troubleshoot L2/L3 unicast and multicast traffic throughout the corporate network.

• Assist with installation/maintenance of hardware

• Documentnetwork physical connections with attention to detail and accuracy, create network diagrams using Visio, update network team wiki documentation routinely

• Assist the team in working with service providers to establish connectivity to the internet, financial exchanges, extranets and other third parties.

• Assist in managing the firewall and VPN connections to remote offices and customers over the internet.

• Support and troubleshoot network and system issues and incidents

• Commit to off-shift work with rotating on-call coverage

• Manage network connectivity with SunGard customers and stock exchanges and other third parties

• Work with Telecom providers for delivery, installation and configuration of circuits

• Provide technical assistance and resolution for network incidents and problems

• Work with internal operational teams to resolve problems and implement new environments

• Follow and enforce operational procedures related to incident management change management and shift turnover with proper attention to issue severity and detail.

• Work with other infrastructure groups and end-users to identify and troubleshoot performance issues in an enterprise environment

• Apply advanced skills to resolve complex problems not covered by existing procedures or practices independently


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