Wipro Hiring Freshers for Tech Support Associate in voice role @ Kolkata

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Company Name : Wipro

Location : Kolkata

Experience : 0 – 5 yrs.

Qualification: Any Graduate

Experience: 0 – 5 Years

Location: Kolkata

Salary: 1,50,000 – 2,75,000 P.A

No of Vacancy: NA

Details of Wipro Hiring Freshers for Tech Support Associate in voice

Wipro Hiring Freshers for Tech

Job Description:


Job Description :

(Hardware & Customer/Tech Support Voice Process):

International Voice Hardware Support & Customer/Tech Service Process

Troubleshooting & Remote Support to International Clients over the phone

Handling technical queries & repair of IT Hardware devices & Networking Solutions (Internet, LAN, WIFI, Router etc.) Inbound premium opening (No Outbound Scam or Sales)

Candidate should possess excellent communication skills in English with ability to manage customer conversation ensuring confidence, clarity and ability to build rapport for Voice Process

Candidates should be ready to work 5 days/week with 2 Week Offs (rotational)

Should be flexible to work in Night Shifts, as per business requirement

Employee Facilities Provided:

24*7 Cafeteria / Gymnasium / Concierge desks / Recreation facility etc.

Round the clock transport facility provided (as per company policy)

SEED Program Opportunity to continue further studies while being a part of Wipro

Eligible to apply for Vertical Movement(IJP) after completion of 18months in Wipro

Eligible to apply for in Wipro Technologies after completion of 24 months in Wipro BPS

Performance linked incentives, attendance incentives etc.

Best Training provided- New Hires to Development Training

Salary: Gross Annual Rs.1,40,000 to Rs.2,70,000 Lac (Lucrative Incentives + Both side Pick & Drop)

Job Location: Kolkata

Documents Required:

Updated, Printed Resume

1 Passport Size Color Photograph

Photo ID & Address Proof in Original, Along with 1 Photocopy each

Educational Qualification & Work Experience Documents (If Any) In Original

Print-Out of this Email

Desired Candidate Profile:
Fresher & Experienced candidates (18-45 years of age)

Undergraduates & Graduates, both are eligible

BE/B.TECH (Only EEE, CSE, ECE and Instrumentation) are eligible

Knowledge of basics of computer- MS Office(Word/Excel/Power Point) preferred

CA, CS, M.Tech, MCA, B.Pharma, M.Pharma, B.Ed, LLB etc. (or equivalent) are NOT eligible

Candidates pursuing any regular course or any of the above course are NOT eligible

Candidates pursuing or completed Distance MBA/PGDM are eligible

Ready to work in Night Shifts

Company Profile:

Wipro BPS (A division of Wipro Limited)

Wipro BPS

Wipro Limited is a global information technology (IT), services Provider. The Company develops and integrates solutions that enable its clients to leverage IT in achieving their business objectives at competitive costs. The Company uses its quality processes and global talent pool to deliver time to development advantages, cost savings and productivity improvements. The Company’s business comprises of IT Services businesses, which provide a range of IT and IT-enabled services which include IT consulting, custom application design, development, re-engineering and maintenance, systems integration, package implementation, global infrastructure services, BPO services, research and development and hardware and software design to leading enterprises worldwide, and IT Products business segments provides a range of third-party IT products, which include computing, storage, networking, security and software products, including databases and operating systems.

– See more at: http://www.justforjobs.com/wipro-hiring-freshers-for-tech-support-associate-in-voice-role/#sthash.nf68iQS2.dpuf


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