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Facebook Hiring Freshers for Analyst , Community Operations role @ Hyderabad

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Company Name : Facebook

Location : Hyderabad

Experience : 0 – 2 yrs.

Qualification: BA/BS degree

Experience: 0-2 years

Location: Hyderabad

Salary: NA

No of Vacancy: NA

Details of Facebook Hiring Freshers for Analyst , Community Operations

Job Description:

RESPONSIBILITIES:

* As a Community Support specialist your primary responsibilities will be: Assist our community and help resolve their inquiries empathetically, accurately and on time

This role will require you to become and remain knowledgeable about Facebook products and community standards

Make well balanced decisions and personally driven to be an effective advocate for our community

Strong interpersonal skills, verbal and written communication skills and most importantly empathy

Additionally, they will display a strong bias to doing what’s right for our community in supporting Facebook’s mission to #ShipLove.

REQUIREMENTS:

* BA/BS degree

0-2 years of experience in a support role is desirable

Avid Facebook user and an understanding of the Facebook/Instagram platforms

Flexibility to take on multiple tasks

Strong team player

Excellent written and verbal communication skills

Problem solving/critical thinking skills.

INDUSTRY: Internet

Company Profile:

Facebook was built to help people connect and share, and over the last decade our tools have played a critical part in changing how people around the world communicate with one another. With over a billion people using the service and more than fifty offices around the globe, a career at Facebook offers countless ways to make an impact in a fast growing organization.

Community Operations’ focus is on improving the health of our products and helping people understand how to use them through both direct support interactions as well as scalable solutions. Those who join our teams are very passionate about solving people’s issues, and are strong advocates for the Facebook community. We need influencers who can align cross-functional partners to ensure the best possible experience for our platforms. If you like helping people, Community Operations is for you.

 

 

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