Home » Experience Jobs » Wipro BPS Hiring Freshers Tech Support Associate on Sep 2015 @ Kolkata

Wipro BPS Hiring Freshers Tech Support Associate on Sep 2015 @ Kolkata

Company Name   Wipro
Company www.wipro.com
Experience     0 – 5 Years
SalaryRs.1,50,000 – 2,75,000 P.A
QualificationAny Graduate
SkillsMS Office
Job RoleTech Support Associate
Job LocationKolkata
Job TypeApply
 Last date to applySep 2015
Reference     fresherstask.com

About Company :

Our industry leading process platform Base enables our customers to run standardized and efficient operations. Our clients gain insights, business growth, and measurable business impact through pre-built process asset based solutions, industry focused platform BPO solutions, and integrated IT BPO services. Our expertise lies in: Pre-built Process Asset Based Solutions – With a focus on process improvements and business outcomes we have developed over 25 productized solutions based on process assets through a dedicated solution development organization. Industry Focused & Platform Based Solutions – Leveraging Wipro assets in Cloud, Mobility, and Alliances we provide integrated IT and BPO SLAs and innovative pricing/commercial models for our key clients.

Description :

(Hardware & Customer/Tech Support Voice Process):

  • International Voice Hardware Support & Customer/Tech Service Process
  • Troubleshooting & Remote Support to International Clients over the phone
  • Handling technical queries & repair of IT Hardware devices & Networking Solutions (Internet, LAN, WIFI, Router etc.)
  • Inbound premium opening (No Outbound Scam or Sales)
  • Candidate should possess excellent communication skills in English with ability to manage customer
  • conversation ensuring confidence, clarity and ability to build rapport for Voice Process
  • Candidates should be ready to work 5 days/week with 2 Week Offs (rotational)
  • Should be flexible to work in Night Shifts, as per business requirement

Eligibility :

  • Fresher & Experienced candidates (18-45 years of age)
  • Undergraduates & Graduates, both are eligible
  • BE/B.TECH (Only EEE, CSE, ECE and Instrumentation) are eligible
  • Knowledge of basics of computer- MS Office(Word/Excel/Power Point) preferred
  • CA, CS, M.Tech, MCA, B.Pharma, M.Pharma, B.Ed, LLB etc. (or equivalent) are NOT eligible
  • Candidates pursuing any regular course or any of the above course are NOT eligible
  • Candidates pursuing or completed Distance MBA/PGDM are eligible
  • Ready to work in Night Shifts

Fresher & Experienced candidates (18-45 years of age) :

  • Undergraduates & Graduates, both are eligible
  • BE/B.TECH (Only EEE, CSE, ECE and Instrumentation) and technical graduates are eligible for Tech-support Voice only
  • Knowledge of basics of computer- MS Office(Word/Excel/Power Point) preferred
  • CA, CS, PGDM, MSc IT, M.Tech, MBA, MCA etc. (or equivalent) are NOT eligible
  • Candidates pursuing any regular course or any of the above course are NOT eligible
  • Ready to work in Night Shifts
Apply Now
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