American Express Hiring Freshers Client Support Associate on oct 2015 @ Gurgaon

Job Score0

 

Company Name    American Express
Company www.americanexpress.com
Experience      0-1  Years
Salary Not Mentioned
Qualification Any Graduate
Job Role  Client Support Associate
Skills communication skills
Job Location Gurgaon
Job Type Apply
Last date to apply Oct 2015
Reference      fresherstask.com

About Company :

American Express Company, incorporated on June 10, 1965, is a global services company. The Company’s principal products and services are charge and credit payment card products, and travel-related services offered to consumers and businesses around the world. The Company’s segments include U.S. Card Services, International Card Services, Global Commercial Services and Global Network & Merchant Services. The Company’s principal operating subsidiary is American Express Travel Related Services Company, Inc.

Description :

Accertify Client Support Associate are responsible for basic level 1 technical support of current clients as well as the successful deployment of the various components of Accertify’s Interceptas fraud prevention platform.

These responsibilities include:  

  • Configure Fraud Analyst user interface to Customer specifications
  •  Interceptas User and Role management • Building/Deleting new user set-ups for clients
  •  Password and User account resets – Complete Share protests – Share protests are when we have clients protesting negative values in our client shared negative database. This can all be done in writing/email
  • Creating and Debugging rules.
  • Creating and Maintaining Virtual Columns, Reference Tables, Negative Tables Etc

Qualification :

The position requires excellent written communication skills as well as a dynamic and energetic approach to problem solving in order to further a best in class Customer experience.

Specific qualifications include:

  •  Nominal knowledge of online fraud prevention strategies • Prior experience working directly with customers, especially in writing
  • Nominal technical skill around data manipulation
  • Excellent written communication skills in English
  • Demonstrated ability to learn and work quickly and in a quality fashion ReqID: 15015893
Apply Now [divider style=”solid” top=”20″ bottom=”20″] Join with Our fresherstask Google+ Submit Your Resume – Just 1 Minutes Experienced Walkin Details Click Here Free Job Alert – Subscribe Now- Daily 50 Jobs

To know job updates in FaceBook
FaceBook Group Facebook Page


GET THE JOBS UPDATES IN YOUR INBOX