Wipro Freshers Hiring Administrator Service Desk on Oct 2015 @ Hyderabad
|Experience||0 – 1 Years|
|Job Role||Administrator Service Desk|
|Last date to apply||Oct 2015|
About Company :
Wipro Ltd is a global information technology, consulting and outsourcing company with 158,217 employees serving clients in 175+ cities across 6 continents. The company posted revenues of $7.5 billion for the financial year ended Mar 31, 2015. Wipro helps customers do business better by leveraging our industry-wide experience, deep technology expertise, comprehensive portfolio of services and vertically aligned business model. Our 55+ dedicated emerging technologies ‘Centers of Excellence’ enable us to harness the latest technology for delivering business capability to our clients.
- As an Administrator, you should be able to Monitor the IT Infra structure for its availability, capacity usage, hardware and OS errors and failures.
- Handle first-level incident / problem determination and resolution on a 24×7 basis Service incidents and queries within the agreed service levels.
- Timely escalation of incidents to higher levels when required.
- Log file monitoring for errors.
- Perform daily, weekly and monthly proactive housekeeping and monitoring activities Vendor co-ordination,
- Perform basic Service Requests based on Standard Operating Procedures.
- Any degree graduation from any recognized university or institution.
- Candidate should possess TIS Service desk skills