Wipro Freshers Hiring Administrator Service Desk on Oct 2015 @ Hyderabad

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Company Name    Wipro
Company  www.wipro.com
Experience       0 – 1 Years
Salary Not Mentioned
Qualification Any Degree
Skills Communication skills
Job Role Administrator Service Desk
Job Location Hyderabad
Job Type Apply
 Last date to apply  Oct 2015
Reference      fresherstask.com

About Company :

Wipro Ltd is a global information technology, consulting and outsourcing company with 158,217 employees serving clients in 175+ cities across 6 continents. The company posted revenues of $7.5 billion for the financial year ended Mar 31, 2015. Wipro helps customers do business better by leveraging our industry-wide experience, deep technology expertise, comprehensive portfolio of services and vertically aligned business model. Our 55+ dedicated emerging technologies ‘Centers of Excellence’ enable us to harness the latest technology for delivering business capability to our clients.

Description :

  • As an Administrator, you should be able to Monitor the IT Infra structure for its availability, capacity usage, hardware and OS errors and failures.
  • Handle first-level incident / problem determination and resolution on a 24×7 basis Service incidents and queries within the agreed service levels.
  • Timely escalation of incidents to higher levels when required.
  • Log file monitoring for errors.
  • Perform daily, weekly and monthly proactive housekeeping and monitoring activities Vendor co-ordination,
  • Perform basic Service Requests based on Standard Operating Procedures.

Eligibility :

  • Any degree graduation from any recognized university or institution.
  • Candidate should possess TIS Service desk skills
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