Cisco Hiring Freshers as Customer Service Representative on Oct 2015 @ Bangalore

Job Score0
Company Name      Cisco
Company www.cisco.com
Experience       0-1 Years
Salary Not Mentioned
Qualification B.E/B.Tech/Any degree
Skills Communication skills
Job Role Customer Service Representative
Job Location Bangalore
Job Type Apply
 Last date to apply ASAP
Reference      fresherstask.com

About Company :

Cisco (NASDAQ: CSCO) enables people to make powerful connections-whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible-providing easy access to information anywhere, at any time.Cisco was founded in 1984 by a small group of computer scientists from Stanford University. Since the company’s inception, Cisco engineers have been leaders in the development of Internet Protocol (IP)-based networking technologies.

Description :

JOB REQUISITION ID: U982074

  • Provides Customer account support in line with customer segmentation offerings
  • Contributes to Cisco Sales productivity by reducing Account Managers’ administrative workload
  • Support Customers and Sales on pre-book to post-booking activities
  • Develops strong overview and drives Process, Tool and business flow improvements
  • Identifies Customer and Sales Process, Tools and Training opportunities.
  • Engages and represents Customers and Sales with cross-functional teams
  • Attends weekly Sales Commit calls, keep track and obtain early business visibility
  • Maintains a set of projects and initiatives which require cross functional partnerships
  • Maintains high levels of Customer and Sales satisfaction levels
  • Supports Customer and Sales Key performance indicators and metrics improvement initiatives

Eligibility :

  • B.E/B.Tech/Any degree from a recognised university.
  • Excellent ENGLISH written and spoken (essential)
  • Proficiency in any other European language (advantageous)
  • Strong verbal and written communication skills (essential)
  • Intermediate level Excel e.g. trending analysis, reporting etc (essential)
  • Strong interpersonal and relationship skills
  • High levels of customer orientation and service excellence
  • Efficient collaboration skills with internal / external customers and cross functional teams
  • Ability to prioritize work capacity
  • Excellent problem solving and decision making skills
  • “Can do” attitude, proactive engagement, solutions seeking & team player in global environment
    Open to change and goal driven
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