|Job Role||Health Care-Voice Process|
|Job Type||Direct walk-in|
|walk-in Date||02 -05 Nov 2015|
|walk-in Time||10 AM|
About Company :
HCL is a $6.3 billion leading global technology and IT enterprise comprising two companies listed in India – HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India’s original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals. The HCL team consists of over 90,000 professionals of diverse nationalities, who operate from 29 countries including over 500 points of presence in India. HCL has partnerships with several leading Global 1000 firms, including leading IT and Technology firms
- To make out bound B2B calls following up on outstanding claims / accounts.
- Make / Receive calls from customers relating to their invoices / outstanding / orders or collect insurance details.
- Document and take accurate action on the information gathered from either the insurance representative or customers.
- Process medical billing related back office transactions accurately and in accordance with client stipulated procedures.
- Perform Demographics & Order Entry
- Process medical billing related back office transactions
- accurately and in accordance with client stipulated procedures.
- Assess and resolve enquiries, requests and escalation from other department to ensure that customer enquiries are resolved at first point of contact.
- Excellent Communication Skills with neutral accent mandatory for all Voice LOBs
- Basic knowledge of back office and customer support.
- Good data entry & typing skills (35 WPM)
- Experience in Healthcare domain will be an added advantage
Other Benefits include:
- Opportunity of fast track career growth.
- Pick-up and Drop available
- 5 days working
- Career Progression Programs
- Process Allowance
- Overtime Allowance
- Salary Package: 2.5L to 4L
- Initial Screening & Voice and Accent round versant english online test
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