|Company Name||Amazon Development Centre (India) Pvt. Ltd|
|Job Role||Transaction Risk Investigator|
|walk-in Date||05 Dec 2015|
|walk-in Time||9.00 Am|
About Company :
At Amazon, our vision is to be Earth’s most customer centric company; to build a place where people can come to find and discover virtually anything they want to buy online. With Amazon.in, we endeavor to build that same destination in India by giving customers more of what they want– vast selection, low prices, fast and reliable delivery, and a trusted and convenient online shopping experience – and provide sellers a world-class e-commerce platform. We are committed to ensure 100% Purchase Protection for your shopping done on Amazon.in so that you can benefit from a safe and secure online ordering experience, convenient payment options such as cash on delivery, easy returns and enjoy a completely hassle free online shopping experience.
- Candidates will be responsible for a wide range of duties related to the investigation and elimination of online ecommerce risk.
- Ideal applicants will have experience in the ecommerce payments space, previous trust and safety experience, and experience succeeding in a customer-driven workplace.
- All candidates will be analytical and capable of succeeding in a fast-paced team environment.
- The Transaction Risk Investigator position relies on excellent judgment to plan and accomplish goals and will work under very limited supervision of the Manager. Excellent individual problem-solving and analytical skills are used to authenticate customers and complex transactions.
- Nearly all decisions are expected to be made independently with little to no guidance and a high degree of accuracy.
- Any Graduate (Any Specialization) from a recognized university or institution.
- Excellent written and spoken English skills and an ability to compose a grammatically correct, concise and accurate written response
- Excellent interpersonal skills, with the ability to communicate complex transactional issues correctly and clearly to both internal and external customers
- Problem Solving Skills
- Demonstrated ability to work independently and make complex investigation decisions with little to no guidance
- Excellent problem solving skills
- Demonstrated ability to analyze problems logically
- Self disciplined, diligent, proactive and detail oriented
- Strong time management and organizational skills
- Effectively prioritizes work time to ensure productivity and fulfills department standards for time spent
- Excellent ability to determine situational needs and provide appropriate solutions