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Amazon Walk-in drive Freshers As Customer Service Associate On 22-26 Mar 2016 @ Pune

Company Name    Amazon
Company Website www.amazon.in
Experience      0-1  Years
SalaryINR 1,79,000 to 2,07,000 PA
QualificationBtech/MTECH/MCA/ BCA
 Job RoleCustomer Service Associate
Skills12th/Any Degree
Job Location Pune
Job Type walk-in
walk-in Date22 -26 Mar 2016
walk-in Time10 AM-3 PM
Reference            fresherstask.com

About Company :

At Amazon, our vision is to be Earth’s most customer centric company; to build a place where people can come to find and discover virtually anything they want to buy online. With Amazon.in, we endeavor to build that same destination in India by giving customers more of what they want– vast selection, low prices, fast and reliable delivery, and a trusted and convenient online shopping experience – and provide sellers a world-class e-commerce platform. We are committed to ensure 100% Purchase Protection for your shopping done on Amazon.in so that you can benefit from a safe and secure online ordering experience, convenient payment options such as cash on delivery, easy returns and enjoy a completely hassle free online shopping experience.

Description :

  • Excellent communications skills (Written and verbal)
  • Ability to communicate correctly and clearly with all customers
  • Excellent documentation skills
  • Good comprehension skills– ability to clearly understand and state the issues customers present
  • Ability to concentrate follow customer issue without distraction to resolution
  • Good composition skills– ability to compose a grammatically correct, concise, and accurate written response
  • Work successfully in a team environment as well as independently
  • Computer knowledge/ Skills
  • Ability to use a desktop computer system

Eligibility :

  • Minimum Any graduate/ PG is eligible to apply. from a recognized University or Institution.
  • Excellent customer service skills, including maintaining focus on the customer issue amidst a bustling, fast-paced environment
  • Ability to empathize with and prioritize customer needs
  • Demonstrable interpersonal skills with a diverse customer base
  • Demonstrable conflict resolution, negotiating, and de-escalation skills
  • Demonstrate ownership to resolve challenging customer issues, escalating when necessary
  • Ability to determine customer needs and provide appropriate solutions
  • Maintain regular and reliable attendance, including daily schedule as assigned
  • Flexible with working schedule; may be expected to work weekends, holidays and events
  • Ability to work overtime as dictated by business need; as much as 60 hours a week, most often occurring in the
  • weeks surrounding the Christmas holiday season
  • Problem Solving Skills
  • Effective problem solving skills including decision making, time management & immediate prioritization of tasks as assigned

Date: 22 March to 26 March 2016 

Time: 10 AM-3 PM

Venue:

Amazon Development Centre India Pvt. Ltd.
Trion IT Park, Survey No.: 35, 1 Ahmednagar Road,
Behind Inorbit Mall, Vadgoan Sheri, Pune – 411014

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