1. Respond phone calls, emails and excelling in customer service.
2. Troubleshoot technical issues of clients.
3. Ensure suitable information is provided to clients.
4. Act as an intermediary between the organization and customer such as dealing with the queries.
5. Effective team player.
1. Exceptional English – Verbal & Written.
2. Sound technical knowledge of Network & OS.
3. Customer Orientation.
4. Problem solving ability.
5. Quick trouble shooting.
6. Flexible to work in 24/7 environment.
7. Prior experience is an added asset.
Experience : 0-1 Year
Salary : Not specified
Job Location : Hyderabad
Qualification : BE/B.Tech, B.Sc, B.Com
Company Name : Voxvalley Technologies
Company Address : NA
Company Profile : Since 2010, Voxvalley technologies has been delivering VoIP based application and solutions for every type of business present out in the market, ranging from a small company to the biggest company. Voxvalley is well known for its reasonable and smart communication solutions to numerous – VoIP service providers, SMBs and Enterprisesat.