TATA BSS Off-Campus On 24 May 2014

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(Freshers) Walk-In : Pooled Off-Campus : BE / B.Tech / MCA / BA / B.Sc / B.Com / MBA : 2013 / 2014 Passout @ Hyderabad (Andhra Pradesh)
Job Position : Entry Level

Job Status : Full Time/Part Time

Walk-In Location : Hyderabad, Andhra Pradesh

Job Location : Hyderabad, Andhra Pradesh

Compensation : According to norms (Will be disclosed to the selected candidates)

Qualification – Eligibility Criteria : (Mandatory)
# 2013, 2014 Batch Graduates – BE/B.Tech, BA, B.Sc, B.Com, MBA, MCA

Desired Experience : 0 Years

Desired Skills :
# Fluent English / Hindi communications skills and one regional language.
# Ability to work under pressure.
# Clear and logical Thinker.
# Typing speed should be greater than or equal to 15wpm.
# Shifts: Full time/Part time

Job Description :
# Handling the technical queries of the customers.
# Improve quality of service and increase client delight.
# Call handling to develop first hand sensing of customer pulse and manage irate customers as a Supervisor.
# Achieve the set targets of the team / process.
# Maintain quality of interaction with customers.
# Identifying opportunities for improving software performance.
# Ensuring complete accountability for every call that they handled.
# Constant inputs to improve their ability to handle irate calls

Selection Process :
# Personal Introduction Round
# Aptitude Test

Aptitude Practice for Off Campus – Click Here # Voice and Accent Round and Rounds of Personal Interview

Please Carry below documents (mandatory) :
# Updated Resume – 2 Copies
# A printout of this fresherstask job posting
# Government Photo ID Proof (Passport/PAN-Card/Voter-ID/Driving-License)
# One Passport Size Photograph
# College ID Card

Note: There are no registration charges.
Walk-In Date : On 24th May 2014 (Saturday)

Reporting Time : 9:00 AM to 12:30 PM sharp

Walk-In Venue :
Nishitha College of Engineering and Technology, (www.nishitha.in)
Near International Airport, After ORR,
On Srisailam Highway, Kandukur Mandal,
Hyderabad – 501359
Andhra Pradesh

Contact Person : Aqhil Syed / Fatima

Contact Number : +91-40-65144194


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