|Experience||0 -1 Years|
|Job Role||Support Engineer|
|Event date||30 Apr 2016|
About Company :
Founded in 2001, we are one of India’s most successful Product Development Companies with no outside funding. We specialize in development of database management tools, data visualization components, search engine & web applications that are used by millions of people across 100+ countries. We are located in Bangalore, India and Santa Clara, US. At CloudMagic we believe that shipping the product is merely a first step; our job is not done until the user is happy. User derives happiness from experiencing a great product coupled with kick-ass support. There are companies that are built on awesome support – Amazon, Zappos to name a few. We too want to be known for awesome support and we’re definitely on our way there. As a Support Engineer you will be playing a key role in delivering WOW through service.
- You will be the bridge between our users and the product team.
- You will handle support requests at firstname.lastname@example.org.
- You will listen closely to our users and help them on Twitter, Facebook, Store Reviews and other channels.
- You will help the team in prioritizing the feature requests by creating leader-boards.
- BE/BTech/MCA/ME/MTech/MS graduate of 2016 Batch
- Candidate should have a Willingness to work in night shifts.
- Good pH score and academic record
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